Tuyển dụng Customer Service & Sales Executive – Container Depot tại Hồ Chí Minh

Job Summary

MEDLOG Vietnam Holding (MVH), part of the MSC Group, is looking for a Customer Service & Sales Executive – Container Depot to support the growth of our logistics and transportation business in Vietnam.

The role focuses on developing new business opportunities, managing customer relationships, and delivering competitive logistics solutions across ICD, container depot, empty container, M&R, trucking and inland transportation services.

This is an exciting opportunity for a commercially driven professional who wants to build expertise in B2B Sales and Business Development within the container logistics industry and work in an international environment.

Key Responsibilities

Business Development & Sales

• Identify, develop and convert new business opportunities across container logistics and inland transportation services.

• Build and maintain strong relationships with customers, including shipping lines, freight forwarders, logistics companies and business partners.

• Understand customers’ cargo flows, container volumes, trade lanes and operational requirements to identify business opportunities.

• Prepare sales proposals, quotations and commercial presentations, and follow through from quotation to business conversion.

• Negotiate with customers within approved commercial guidelines to secure profitable business.

• Achieve agreed sales, revenue, volume and customer acquisition targets.

Customer Relationship Management

• Act as the key contact for assigned customers and develop long-term business relationships.

• Understand customer needs and proactively follow up on requests, complaints and service issues.

• Coordinate with internal teams to resolve operational, billing, container release/return and service-related issues.

• Maintain high customer satisfaction and identify opportunities to increase customer retention and business value.

Logistics Solutions & Commercial Support

• Work closely with Operations, Transport, Depot, M&R and other functions to develop practical and competitive logistics solutions.

• Support new customer onboarding, service implementation and logistics/ICD/depot projects.

• Identify opportunities to improve service efficiency, optimize customer costs and enhance service value.

• Monitor competitors, market pricing, depot capacity, customer movements and logistics market trends.

• Provide market insights and recommendations to support pricing, service development and commercial strategy.

• Maintain accurate customer information, quotations, sales pipeline and sales activity records.

• Prepare regular sales and customer reports for management.

• Perform other duties as assigned by Management.

Must-have Requirement

Yêu cầu công việc

Must-have Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain or a related field.

• 1–3 years of experience in Sales, Business Development or Commercial roles, preferably in logistics, transportation, freight forwarding or supply chain.

• Good understanding of container logistics, depot/ICD operations, trucking or inland transportation.

• Strong communication, negotiation and presentation skills.

• Commercial mindset with good analytical and problem-solving abilities.

• Good command of written and spoken English.

• Proficient in Microsoft Office and relevant commercial/business software.

• Proactive, customer-oriented and able to work effectively in a fast-paced environment.

• Strong interpersonal skills and a collaborative team spirit.

Nice-to-have Requirements

• Experience working with shipping lines, freight forwarders, logistics providers or container-related services.

• Experience in B2B sales, customer acquisition or sales pipeline management.

• Experience working in a multinational or multicultural environment.

• Chinese language skills would be an advantage.

Why Join MEDLOG?

• Salary range: 1200 – 1500 USD

• Benefits: 15 annual leave days, extra medical insurance, company trip, full SHUI contributions, annual performance bonus

• Be part of an international logistics organization within the MSC Group.

• Develop strong expertise in container logistics, ICD, depot, M&R and inland transportation.

• Gain exposure to B2B customers and the wider logistics ecosystem.

• Build capabilities in Business Development, Commercial Negotiation, Customer Management and Logistics Solutions.

• Work in a multicultural environment with cross-functional and international exposure.

• Opportunity to grow your career in the logistics and commercial function.

Quyền lợi

• Thưởng: Annual performance bonus
• Chăm sóc sức khoẻ: Extra health insurance
• Nghỉ phép có lương: 15 days annual leave
• Máy tính xách tay: Company laptop