Tuyển dụng Customer Service Assistant tại Đồng Nai

Job Description Summary

• Support daily customer service operations including order processing, delivery follow-up, and customer coordination.

• Assist sales team and related departments to ensure smooth order fulfillment and customer satisfaction.

• Handle local and export order documentation and maintain accurate records.

• Support problem-solving activities and communication with internal and external parties regarding customer inquiries.

Key Responsibilities

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Yêu cầu công việc

Qualifications

• College or University degree.

• Basic proficiency in written and spoken English.

• Familiar with SAP/ERP systems and Microsoft Office applications (especially Excel & Word).

• Experience in Garment (Apparel) & Textile industry is an advantage.

Specific Skills & Knowledge (Freudenberg Skills Library)

• Basic product/system knowledge (SAP, ERP).

• Process coordination knowledge.

• Communication skills.

• Time management and teamwork...