Tuyển dụng Business Development Manager (Chinese Speaking) tại Hà Nội

JOB PURPOSE:

We are looking for an experienced and results-driven Business Development Manager to join our Freight Management team in the North.

In this role, you will be responsible for driving profitable business growth by developing new customers, managing key accounts, strengthening customer relationships, and identifying new business opportunities in the freight forwarding industry.

KEY RESPONSIBILITIES

1. Business Development

- Develop and execute business development activities in line with company and departmental strategies.

- Identify, approach, and develop potential customers to generate new business opportunities.

- Achieve assigned sales targets and contribute to profitable revenue growth.

- Conduct market research and identify new business opportunities and market trends.

- Develop and maintain a healthy sales pipeline and regularly update CRM.

2. Account Management

- Build and maintain strong relationships with existing customers.

- Understand customer needs and coordinate with relevant departments to provide appropriate solutions.

- Ensure high levels of customer satisfaction and support long-term business relationships.

- Monitor customer performance and proactively identify opportunities for account growth.

3. Sales Planning & Team Coordination

- Develop sales plans and follow up on progress against departmental targets.

- Work closely with Operations, Finance, Customer Service, and other internal teams to ensure effective service delivery.

- Collaborate with vendors, suppliers, warehouses, and trucking partners to develop competitive solutions and pricing.

4. Reporting & Process Excellence

- Maintain accurate records of potential and existing customers.

- Prepare timely and accurate sales/business reports and management information.

- Develop and implement SOPs and policies to improve business development activities and prevent operational issues.

- Ensure compliance with company policies and sales processes.

- Monitor customer payment status and support the business in maintaining healthy accounts receivable.

Yêu cầu công việc

- Bachelor's degree or equivalent.

- Minimum 6 years of experience in Logistics / Freight Forwarding, with solid experience in sales or business development.

- Strong commercial awareness and customer-oriented mindset.

- Proven ability to identify, develop, and close new business opportunities.

- Strong sales and negotiation skills.

- Excellent communication and presentation skills.

- Good knowledge of the freight forwarding industry and market.

- Good computer skills and experience with CRM systems.

- Fluent Chinese and business-level English.

- Strong ability to work independently and effectively collaborate across different teams.

WHY JOIN ITL FREIGHT MANAGEMENT?

- Business Growth Opportunities: Drive business expansion in Northern Vietnam by developing new customers, strengthening strategic accounts, and identifying opportunities across key industries and customer segments.

- Integrated Logistics Solutions: Work with a range of freight management and logistics solutions to address customer needs and develop long-term business partnerships.

- Strategic Customer Development: Build relationships with key customers, including [Chinese-invested companies, manufacturers, and import-export businesses, subject to ITL's target market], and contribute to the company's sustainable revenue growth.

- Cross-functional Collaboration: Work closely with Operations, Pricing, Customer Service, and other internal teams to develop competitive solutions and deliver value to customers.

- Performance-based Rewards: Benefit from a competitive compensation package with sales incentives linked to [applicable performance criteria].

- Career Development: Develop commercial leadership capabilities and explore future career opportunities in line with business performance and the company's career development framework.

Quyền lợi

• Thưởng: incentive scheme
  Fixed 13th-month salary
• Chăm sóc sức khoẻ: Bao Viet healthcare insurance
  After probation: full-salary social insurance contribution
• Nghỉ phép có lương: 18 annual leave days/year, plus birthday leave
• Hoạt động nhóm: employee engagement activities (Company trip, Happy Hour, Family Day, etc.)
• Khác: Competitive salary + allowance
  Annual salary review (once per year)
  Trade union benefits