Tuyển dụng Telesales tại Hồ Chí Minh

RESPONSIBILITIES:

A. Prospecting & Lead Generation
• Research and identify potential B2B customers in target industries and market segments.
• Contact potential customers by telephone, email and approved digital channels to introduce the Company and its products/services.
• Identify customer requirements including product, specification, estimated volume, current sourcing, purchase frequency and commercial expectations.
• Qualify leads and develop them into sales.
• Reactivate dormant or inactive customers and identify new opportunities within existing accounts.

B. Customer Development & Sales Follow-Up
• Follow up customer enquiries, quotations, samples and trial orders in a timely manner.
• Maintain regular contact with prospects and existing customers to understand buying plans and upcoming requirements.
• Handle assigned smaller accounts directly, including quotation follow-up and order development, subject to Company pricing and credit approval procedures.
• For larger or strategic opportunities, coordinate with the Sales Manager/outdoor sales team for customer visits, technical discussions and commercial negotiations.
• Support the outdoor sales team by maintaining momentum on open opportunities and ensuring agreed follow-up actions are completed.

C. Market Intelligence & Sales Administration
• Maintain accurate and up-to-date records of customer contacts, opportunities, quotations and follow-up status in the Company database.
• Collect and report relevant market information such as customer demand, competitor activity, indicative pricing, product availability and market feedback.
• Prepare periodic sales activity, pipeline and opportunity reports for the Line Manager.
• Coordinate with Sales Support, Logistics, Finance and other departments as required to support customer service and order execution.
• Perform other sales-related duties assigned by the Line Manager.

Yêu cầu ứng viên

• Quantity: 03 people
• University degree. Business Administration, Commerce, Marketing, Chemicals or related fields preferred.
• Vietnamese with clear communication skills. English communication ability preferred.
• Good working knowledge of Microsoft Office; familiarity with CRM/customer database systems is an advantage.
• Basic understanding of B2B sales and commercial processes. Chemical or industrial product knowledge is an advantage and can be developed through training.
• Strong communication and listening skills; telephone prospecting; follow-up discipline; negotiation; organization; time management; basic commercial numeracy and problem solving.
• Proactive, persistent, patient, honest, responsible, commercially minded and comfortable with regular outbound customer contact.
• Preferably 1 year or more in inside sales, telesales, telemarketing, B2B sales or sales consulting. Experience in chemicals or industrial distribution is preferred but not mandatory.

Quyền lợi được hưởng

• Allowances according to the Company’s policy for occasions: Birthday, Marriage, Childbirth, Hospitalization, Deceased relative, Seniority
• Company trip every year
• Annual health check
• Pay social insurance, health insurance, unemployment insurance according to labor law
• Health insurance and 24/24 Accident insurance
• 15 days of annual leave
• Christmas Day off on 25th of Dec
• Tet Gifts
• Gifts for International Women's day
• Gifts for International Children’s day
• Year-end party
• 13th month salary.
• Annual salary increase and KPI bonus