Tuyển dụng Student Care Assistant (Remote Part-Time) tại Hồ Chí Minh

Solve student support cases assigned by the Academic Officer in charge.

• Communicate with parents to update and answer inquiries about students’ progress.
• Update parents with student progress and suggest extra materials, practices if needed.
• Mark student’s extra practices, exercises or support parents, students based on their request.
• Report students’ progress and issues to the Academic Officer in charge on a daily basis.
• Based on reading, writing, speaking test results, assess students and design personalized learning paths for students to reach learning outcomes and parents’ expectations.
• Assist to monitor student’s progress and recommend personalized teaching strategies for such students to teachers and teaching assistants.

- Working Time: Minimum 06 shifts/week. Flexible working shift to choose from

• Shift A: 8h00 - 12h
• Shift B: 1h30 - 5h30
• Shift C: 5h30 - 9h30
• Location: 1 month on-site for training and then working online. Kyna HCM Office: 5th Floor, Bcons Tower, Nguyen Van Thuong, Ward 25, Binh Thanh Dist.

Yêu cầu công việc

Candidates who are majoring in English or have teaching experience are preferred.

OR: Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred.

• Customer-oriented, student-focus mindset
• Strong office productivity level & time management ability
• Good communication skills in Vietnamese.
• Eager to learn, ambitious and energetic, team player
• Responsible, hard-working and ready to work to meet deadlines
• Attention to details is a must

Quyền lợi

Competitive salary: VND 140,000/shift.

• Opportunity to be involved in disruptive projects which may change traditional English language teaching methods
• Opportunity to learn and be exposed to new learning technology