Tuyển dụng Senior Business Analyst Agile/ Scrum tại Hà Nội

1. Requirement Discovery & Analysis 

• Work with Product Owner, Market Development, and customers to understand business problems, use cases, operating conditions, and expected outcomes. 
• Elicit, clarify, and document requirements; analyze current and target workflows; identify gaps, risks, and impact on robot behavior and system integration. 
• Manage assumptions, dependencies, constraints, and known limitations. 

2. Requirement Specification for Development 

• Write user stories, use cases, workflows, and functional/non-functional requirements with clear, measurable acceptance criteria. 
• Specify API/system integration, data flows, state transitions, error handling, fallback behavior, and edge cases (e.g., network loss, sensor failure, incorrect AI response). 
• Define evaluation criteria for AI features (e.g., accuracy, latency, behavior boundaries) together with Tech Leads. 

3. Day-to-day Collaboration with the Development Team 

• Participate in backlog refinement, sprint planning, daily stand-ups, and sprint reviews; keep stories ready for development ahead of each sprint. 
• Answer developers’ questions promptly and align requirement interpretation with Tech Leads and R&D. 
• Review demos and builds against acceptance criteria and report deviations early. 
• Support QC by reviewing test cases against requirements and clarifying expected behavior. 

4. Change Management & Traceability 

• Manage requirement changes: assess impact on scope, timeline, and dependencies, and escalate to Product Owner/PMO for decision. 
• Maintain requirement documentation and end-to-end traceability (requirement → story → test case → result). 
• Keep one consistent requirement baseline shared across Development, QC, Deployment, and PMO. 

5. UAT, Deployment Support & Field Feedback 

• Support UAT, onsite testing, commissioning, and customer acceptance when requirement or product expertise is needed. 
• Analyze customer and field feedback; classify into defects, requirement gaps, AI limitations, and deployment issues; convert them into backlog items with clear acceptance criteria. 
• Recommend priorities to the Product Owner and confirm re-validation after fixes. 

6. Cross-functional Collaboration 

• Partner with Market Development on customer discovery; Market Development owns opportunity and customer relationship, Product Owner owns priority and release decisions, Senior BA owns requirement clarity and quality. 
• Partner closely with Tech Leads and developers on feasibility and trade-offs; Tech Lead owns HOW (architecture and technical solution). 
• Align QC, Deployment, Robot Operations, and PMO around the same requirement baseline. 

Relevant Education & Experience 

• Bachelor’s degree or above in Computer Science, AI, Robotics, Mechatronics, Automation, Software Engineering, Information Systems, or related fields. 
• 4+ years of experience as a Business Analyst, Technical BA, or System Analyst, including 2+ years on systems with complex integration (hardware–software, IoT, AI, or cloud platforms). 
• Proven experience working daily with developers in Agile/Scrum teams: backlog refinement, sprint planning, sprint review, and requirement clarification during the sprint. 
• Ability to write clear user stories, use cases, workflows, functional and non-functional requirements, and measurable acceptance criteria (e.g., Given-When-Then). 
• Skilled in process and system modeling (BPMN/UML, sequence and state diagrams) and in specifying API/integration, data flows, error handling, and edge cases. 
• Hands-on with Jira, Confluence (or equivalent tools); able to read logs and write basic SQL. Good English: able to read and write technical documentation and communicate with international stakeholders. 

Preferred Qualifications 

• Understanding of humanoid robotics, hardware–software integration, ROS/ROS2 concepts, AI Vision/VLM, LLM/Agentic AI, Conversational AI, or Human-Robot Interaction. 
• Familiarity with edge/cloud architecture, logging, monitoring, configuration, or release management. 
• Experience supporting UAT or deployment of robotics or AI systems in real-world environments, and defining evaluation criteria for AI features. 
• Awareness of robot safety requirements and how to express them as non-functional requirements. 

Personality / Attitude 

• Strong ownership of requirement quality; analytical, system thinking, and data-driven. 
• Comfortable challenging unclear requirements and technical assumptions constructively; communicates clearly with both business and engineering. 
• Customer-oriented, collaborative, and effective in a fast-paced technology environment. 

• Attractive income, competitive and commensurate with individual capabilities. 
• 13th-month salary, gifts on public holidays and special occasions, and performance-based bonuses. 
• Meal allowance, annual company trips, health insurance, and exclusive benefits within the Group’s ecosystem 
• Clear career development opportunities aligned with the company’s growth, with access to training programs based on capability and job role. 
• A dynamic and open working environment with diverse cultural and sports activities.