Sea Import-Export Operation Staff

peration
- Handle sea export shipments from booking to cargo departure and file closing.
- Coordinate with shipping lines, overseas agents, trucking vendors, and related parties.
Documentation
- Prepare and process export documentation accurately and timely.
- Ensure compliance with customer and company requirements.
Customer Service
- Follow up shipment status and provide timely updates to customers.
- Resolve operational issues and maintain service quality.
Reporting & Others
- Update systems and prepare reports as required.
- Support continuous improvement activities and perform other tasks assigned by the Manager.

Yêu cầu công việc

. Minimum 2 years of hands-on experience in Booking, Customer Service, or Documentation within a Freight Forwarder.
2. Good at English
3. Proficiency in MS Excel is highly desirable.
4. Strong problem-solving abilities, high attention to detail, and a customer-centric attitude.

Quyền lợi

3th-month salary, profit sharing
12 annual leaves and 2 summer leaves (Team building)
Various training courses
Company bus provided within Hai Phong urban areas
Complimentary lunch provided by the company.