Restaurant Manager - Japanese Restaurant

Job Title: Restaurant Manager – Japanese Restaurant

Reporting to: Food and Beverage Manager/ Director Food and Beverage

Overview:

• Manage all aspects of one or more full-service food and beverage of Japanese Restaurant on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.

• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Responsibilities:

• Effectively manage the restaurant by ensuring the following:

+ Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

+ Adhere to opening and closing procedures

+ Adhere to bill paying procedures

+ Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.

+ Personally meet and farewell a minimum of 80% of your customers (also get customer contacts)

+ Encourage and motivate staff to provide optimum service during all shifts

• Share recommendations and guest comments to Chef and Food and Beverage Manager/ Director to reflect current guest profiles

• Develop and implement Promotions Calendar for F&B products in restaurant

• Manage special event concepts

• Anticipate market changes and review operations when necessary

• Conduct competitor analysis (regularly or as requested)

• Create positive publicity opportunities

• Manage customer database and utilize effectively (collect email database)

• Up-sell Hotel facilities

• Actively pursue cost saving measures

• Recycle wherever possible

• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

• Manage wage and beverage cost

• Forecasting

• Stock control

• Analyze food and beverage statistics through point of sale system

• Works with Food and Beverage Manager/ Director on manpower planning and management needs

• Works with Food and Beverage Manager/ Director in the preparation and management of the Department’s budget

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the Management from time to time.

• Update daily log file

Yêu cầu công việc

Requirement:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Strong knowledge of restaurant operations, food and beverage service standards, and guest relations

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

• Good understanding of food safety and hygiene standards

• Problem solving, reasoning, motivating, organizational and training abilities.

• Good writing skills

• Leadership Skills

• Diploma in Hotel Management, Food & Beverage, or related field.

• 4 years related experience, including supervisory experience, or an equivalent combination of education and experience

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