Tuyển dụng Quality Assurance tại Hồ Chí Minh

• Lead and maintain ISO 20000 & ISO 22301 compliance activities across IT operations and business services.
• Coordinate internal/external audits, manage audit evidence, NCR/CAPA tracking, and certification readiness.
• Review and improve ITSM processes (Incident, Change, Problem, Request, BCM/DR) to ensure governance effectiveness.
• Drive process standardization, risk control, KPI/SLA compliance, and continuous improvement initiatives.
• Work closely with cross-functional teams, management, and auditors to ensure operational and compliance alignment.
• Coach teams on governance awareness, audit preparation, and quality practices.

Yêu cầu ứng viên

• 3+ years of experience in IT Governance, QA, ITSM, or ISO compliance roles.
• Hands-on experience in implementing, maintaining, or supporting ISO 20000 and/or ISO 22301 certification/audit activities.
• Strong knowledge of ITIL, risk management, CAPA, operational governance, and quality management practices.
• Experience coordinating cross-functional teams and working directly with external auditors.
• Good understanding of service operation processes, software development lifecycle, and quality standards.
• Strong analytical, documentation, communication, and stakeholder management skills.
• Ability to work under pressure, manage multiple priorities, and meet deadlines effectively.
• Proactive, detail-oriented, and continuous improvement mindset.
• Proficiency in Microsoft Excel and reporting/document management tools.
• Good command of English (equivalent to IELTS 6.5 or TOEIC equivalent).
• Bachelor’s degree in Information Technology or related fields.

Quyền lợi được hưởng

• Successful candidates will be offered a friendly, motivated working environment.
• Get involve in major full-cycle project with large scale and opportunities to work directly with specialists and experts in system designing in Japanese top corporations in producing medical devices.
• FPT Care insurance plan tailored for FPT employees
• Company shuttle buses provide convenient way of transportation for all employees.
• Annual Summer Vacation support
• F-Town Campus provide many facilities for FPT Software employees such as football ground, basketball & volleyball, gym center, cafeteria, etc.