QA Engineer - PCBA Industry

·        Act as the quality focal point for assigned customers and ensure compliance with customer-specific requirements, IATF 16949, ISO 9001, and applicable industry standards.
·        Handle customer quality issues, complaints, and quality reports, ensuring timely response using 8D methodology.
·        Lead root cause analysis and corrective/preventive actions (CAPA) using quality tools such as 5 Why, Fishbone, and PFMEA.
·        Support APQP activities, including Process Flow, PFMEA, Control Plan, MSA, SPC, PPAP, and First Article Inspection (FAI).
·        Develop, review, and maintain Quality Inspection Plans, Work Instructions, Acceptance Criteria, and other quality documentation.
·        Monitor production quality performance, analyse quality data, and drive continuous improvement activities.
·        Conduct process audits, layered process audits, product audits, and internal quality audits.
·        Coordinate with Production, Process Engineering, SQE, Purchasing, and customers to resolve quality issues.
·        Review and approve deviations, concessions, MRB dispositions, and Certificates of Conformance (CoC) where applicable.
·        Monitor calibration status of measuring equipment and ensure only calibrated equipment is used in production.
·        Stop production or withhold product shipment when product quality or compliance is in doubt.
·        Support supplier quality improvement activities and participate in supplier issue investigations when required.
·        Participate in new product introduction (NPI), engineering change (ECN), and process validation activities.
·        Monitor process capability (Cp/Cpk), SPC trends, MSA studies, and implement improvement actions where required.
·        Prepare and present quality metrics, customer reports, and management review inputs.
·        Support external customer audits, certification audits, and follow-up corrective actions.
·        Conduct quality-related training for operators, inspectors, and relevant personnel.
-        Perform other duties assigned by the Quality Manager.
·        Bachelor’s degree in electrical engineering, Electronics Engineering, Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related discipline.
·        Minimum 3–5 years of Quality Engineering experience in EMS/PCBA or electronics manufacturing.
·        Experience supporting automotive customers is preferred.
·        Good understanding of IATF 16949 and ISO 9001 Quality Management Systems.
·        Experience with SMT, PCBA assembly, Box Build, and electronic manufacturing processes.
·        Experience in customer complaint handling and 8D problem solving.
·        Familiar with IPC-A-610 and other IPC standards is an advantage.
Experience with quality inspection equipment and measurement systems. Good command of spoken and written English.
Ngành nghề: Điện / Điện tử / Điện lạnh / Điện công nghiệp, Sản xuất / Vận hành sản xuất, Quản lý chất lượng (QA/QC)
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Bình Dương