Tuyển dụng Product Operation Collaborator, ZVAS tại Hồ Chí Minh

zStyle is Zalo’s premium personalization platform - enabling millions of users to express themselves through custom avatars, themes, music, and digital experiences across Vietnam’s largest messaging network. We are expanding the team driving zStyle’s growth - not just to increase revenue, but to craft delightful product experiences that users genuinely want to pay for.

This role represents the critical checkpoint through which every user-facing campaign and feature must pass before reaching the market - the point where the product truly meets its users. Through a comprehensive, end-to-end understanding of touchpoint operations, you serve as a trusted advisor to user growth initiatives across the entire product, ensuring that growth strategies remain grounded in operational reality and are executed with precision and consistency at scale.

Traffic & Touchpoint Operations

• Own end-to-end operation of all growth touchpoints to maximize traffic and drive user acquisition, activation, and retention targets;
• Closely monitor performance across all touchpoints to keep operations on track, applying a strong understanding of the underlying data to propose growth solutions across touchpoints;

Go-to-Market & Campaign Execution

• Drive the execution of campaigns and offer rollouts on a recurring basis, delivering against the periodic user growth plan;
• Participate in developing and executing communication channels as part of the go-to-market strategy for product launch;
• Maintain a thorough understanding of product specifications and take ownership of all work required to ensure product features are delivered exactly according to specs and meet quality standards;
• Support the experimentation roadmap, including A/B test setup and performance monitoring;

Cross-functional Coordination

• Plan and track progress across relevant teams to ensure all materials required for touchpoint operations are fully ready and delivered accurately and on schedule;
• Serve as the coordination point across the Developer, Content, and Customer Service teams, and other stakeholders, to ensure smooth operations and effective change management for new updates;

Product System & Administration

• Product Tool & Internal Process Management: Maintain strong command of internal operating tools and proactively propose process optimization or workflow automation to improve overall operational efficiency;
• Operational Administration & Reporting: Handle administrative and paperwork tasks required to support partnership agreements and day-to-day operations.

Yêu cầu công việc

• 1+ years of experience in Product Operations, Marketing Operations, Project Management, or a related execution-focused role within consumer technology (Background in fintech, e-commerce, or on-demand/super-app platforms is a strong plus);
• Technical comfort navigating and working across multiple operating tools, content management systems, and internal platforms;
• Detail-oriented and data-driven, able to prioritize tasks logically and apply data to daily operational and growth decisions;
• Strong product and user mindset, with good communication and problem-solving skills to collaborate effectively across teams;
• High sense of ownership, proactive and eager to learn.