Tuyển dụng Operation Executive – Site Operations tại Hà Nội

As an Operation Executive – Site Operations, you will manage day-to-day marketplace and catalogue operations, from asset and product data accuracy to photoshoot coordination and platform health monitoring. You will work closely with cross-functional teams to keep listings, inventory, and reporting accurate and on track, while proactively suggesting ways to improve operational efficiency.

Key Deliverables & Responsibilities

1. Asset & Catalogue Management:
   • Validate seasonal assortment and product list visibility in the Vendor CMS system (API data flow); work with MPO to resolve contract issues affecting data flow.
   • Extract and consolidate catalogue data, manage at-once replenishment SKUs, support AT with missing product data from API, and track and approve listing readiness on partner platforms.
2. Asset Production & Photoshoot Coordination:
   • Trace and track SKUs with no images produced by GBI, and raise orders to extract inventory for photoshoots.
   • Manage inventory and returned sales orders following photoshoots.
3. Site Health & Reporting:
   • Track and monitor the health of all platforms to ensure a seamless consumer experience.
   • Prepare readiness and completion reports for stakeholders.
4. Communication & Continuous Improvement:
   • Maintain regular communication with other teams and upper management, providing suggestions for operational improvements.
   • Perform other tasks as assigned by the Manager.

Yêu cầu ứng viên

• Strong understanding of e-commerce operations, particularly in marketplace environments.
• Advanced proficiency in Microsoft Office, especially Excel, with expertise in complex formulas.
• Experienced in customer service, support roles, and product information management.
• Analytical mindset with strong problem-solving skills.
• Ability to communicate complex ideas clearly and effectively.
• Fluent in English, particularly in writing and reading (IELTS equivalent 7.0+).
• Enthusiastic, responsible, eager to learn, and able to thrive under pressure.

Quyền lợi được hưởng

• Attractive salary package
• Salary review twice a year
• Flexible working hours (between 7:30am – 7:30pm on staff’s preference)
• Premium health care
• Working in one of the largest digital transformation agencies in Asia – Professional English environment
• Firm’s Certified Qualifications Sponsorship for career development
• Annual company trip inside or outside Vietnam
• Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
• Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc