Tuyển dụng Ocean Freight Customer Service Staff tại Hồ Chí Minh

- Coordinate all activities related to Sea Freight Export Operations.

- Carry out tasks in accordance with the company’s operational procedures and guidelines.

- Execute export shipments accurately and efficiently, in compliance with export regulations and customers’ expectations.

- Communicate with and receive booking orders from customers/agents; coordinate with overseas agents; negotiate with carriers/agents for space allocation; confirm bookings for freight pick-up; and ensure smooth shipment coordination.

- Ensure compliance with export regulations for all shipments. Prepare and review Shipping Instructions (SI) and Bills of Lading to determine shipping charges and applicable tariffs.

- Provide service and support to customers and overseas offices regarding shipment status, transit updates, and any irregularities.

- Assist in creating and updating operational and customer Standard Operating Procedures (SOPs) as required.

Yêu cầu công việc

- Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related field.

- At least 3 years of experience in Ocean Freight Customer Service or Sea Export Operations.

- Solid knowledge of FCL/LCL, import-export documentation, Incoterms, and international freight forwarding operations.

- Good communication skills

Benefit:

- Competitive salary package based on experience and qualifications.

- Annual salary review based on performance.

- Full social, health, and unemployment insurance in accordance with Vietnamese labor law.

- Annual health check-up.

- Professional training and career development opportunities.

- Friendly, dynamic, and supportive working environment.

- Company trips, team-building activities, and employee events.

- Opportunity to work with international customers, overseas agents, and global shipping lines.

Quyền lợi

• Thưởng: Competitive salary and bonus: 13th month salary, KPI bonus if business goals are achieved and job description
• Chăm sóc sức khoẻ: Social insurance, health insurance, unemployment insurance according to Labor Laws
• Đào tạo: Local and abroad training programs, The opportunity to work in a professional environment in a work