Junior Content Protection Specialist – Content Protection Intelligence & Operations

Background

IFPI is the voice of the recording industry worldwide. Representing over 8,000 members, IFPI works to promote the value of recorded music, campaign for the rights of record producers, and expand the commercial use of recorded music globally. 

Headquartered in London, IFPI maintains additional offices across the globe with Content Protection staff based in London, Brazil, Mexico, US, India, Germany, Vietnam and Singapore. IFPI collaborates with national groups and music licensing companies across more than 70 countries. 

The Global Content Protection department provides 24/7 monitoring and reporting of online infringements, conducting technical analysis and investigations into services that infringe members’ rights. It develops and implements strategies to deter, disrupt and dismantle illegal online activities, working closely with law enforcement, intermediaries, and regulatory bodies worldwide. 

Role

IFPI is looking for an enthusiastic and proactive individual for the role of Junior Content Protection Specialist. The role sits within the Content Protection Operations & Intelligence function at IFPI, whose mission is to safeguard our members’ content online, across all time zones. 

The role will involve discovering, analysing, and reporting online infringements of our members’ rights. Initial analysis of infringement will also require the job holder to conduct basic investigative work as part of a triage function prior to the Investigations team developing a lead further. Previous experience in OSINT would therefore be beneficial but a willingness to learn combined with training would be sufficient depending on the candidate. Additionally, the role will assist in collating and presenting data relevant to the Content Protection landscape in Asia, therefore experience of working with data would be beneficial. 

The role will involve time-sensitive work in relation to priority music releases. Accordingly, the ability to work efficiently under pressure and strong communications skills are essential. The ideal candidate will demonstrate a keen eye for detail and accurately review and verify infringements of member company content online. The candidate will be expected to gain an understanding of the basics of copyright law and develop knowledge of key types of infringing services and online intermediaries.

Given the nature of the role and the services we provide for our members, the candidate must be flexible, able to work out-of-hours and engage in further development and training. This role will be expected to be performed between the hours of 0700 – 1530 Vietnam time (either Tuesday Saturday or Sunday-Thursday) to ensure retention of the 24/7 coverage IFPI provides our members. Our 24/7 team often is required to flex working hours to ensure coverage is retained during holiday periods, that often differ in scheduling globally. Therefore, the hours of this role will occasionally vary, but sufficient notice will be provided, and this is anticipated to be infrequent.

Key responsibilities 

• Use internal notice sending platform to process identified infringing content. 
• Monitor shared mailboxes and action takedown requests. 
• Collect, verify and maintain piracy landscape data and routine monitoring records, supporting the development and updating of country piracy landscape studies.
• Collect piracy signals from websites, platforms, social and community sources.
• Validate, classify and deduplicate records; capture dated URLs and screenshots.
• Maintain threat/target registers and collect local market context.
• Support National Groups intelligence gathering
• Prepare initial target profiles and supporting evidence for further review, investigation or enforcement action.
• Prepare weekly summaries and escalate significant findings to management. 

Es

Yêu cầu công việc

Essential

The candidate should possess, and be able to demonstrate, the following:

▪ Excellent analytical and written communication skills

▪ Basic spoken English communication skills, with good English reading comprehension and the ability to understand written work instructions and requests, and effectively use operational tools and systems in English.

▪ Interest in music and technology.

▪ Dynamic, self-starter with a proactive approach.

▪ Attention to detail, strong organisational skills, and ability to work under pressure.

▪ Strong familiarity with social media and content sharing platforms.

▪ Experience of Microsoft Office Suite, including a good working knowledge of Microsoft Excel, PowerPoint and Outlook.

▪ Basic technical fluency, with the ability to learn to use operational systems/tools and IT systems.

Desirable

• Previous experience in a content or brand protection organisation.

• Experience of conducting OSINT research.

• Experience using business intelligence tools and data analytics.

• Previous exposure to basic copyright law.

• Previous experience of working in a global remote team.

Reporting to: IFPI Regional Asia Manager. 

Note: Please could applicants provide a version of their CV in English.

EEO Statement: IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

Quyền lợi

• Đào tạo: a willingness to learn combined with training engage in further development and training