Field Service Engineer (Open to Candidates with 1–2 Years of Experience)

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

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Your role and responsibilities

In this role, you will deliver technical service and sales support activities for ABB Motion Service, with a primary focus on variable speed drives and associated automation solutions. You will work closely with customers across industrial segments to provide troubleshooting, commissioning, maintenance, and modernization support while identifying service opportunities that enhance equipment performance and reliability. By combining strong technical expertise with customer engagement skills, you will contribute to service growth and customer satisfaction in the Vietnam market.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Motion Service across Vietnam and based in Ha Noi.

You will be mainly accountable for:

• Delivering field service activities for ABB motors and drives, including installation, commissioning, troubleshooting, maintenance, repairs, and technical support to ensure optimal equipment performance and customer satisfaction.
• Conducting site surveys, technical assessments, and requirement gathering to identify customer needs, recommend suitable service solutions, and support modernization and retrofit opportunities.
• Preparing technical and commercial proposals in collaboration with internal stakeholders, supporting service sales activities, and contributing to service order growth and business targets.
• Building strong customer relationships while ensuring compliance with ABB safety, quality, and operational standards, and providing timely service reporting and documentation.

Yêu cầu công việc

Qualifications for the role

• Open to junior candidates or fresh graduates with 1–2 years of relevant experience.
• Candidates with a strong willingness to learn and develop their skills are encouraged to apply. Training and guidance will be provided to support their professional growth.
• You hold a diploma or bachelor's degree in Electrical Engineering, Electronics Engineering, Automation Engineering, Mechatronics Engineering, or a related discipline.
• You have experience in field service, commissioning, maintenance, technical support, or application engineering for industrial drives, motors, or automation systems.
• You possess strong knowledge of variable speed drives, motor control systems, power electronics, and industrial automation applications.
• You have hands-on experience conducting troubleshooting technical issues, gathering customer requirements, and developing practical technical solutions.
• You are capable of preparing technical and commercial proposals and supporting service sales activities through consultative customer engagement.
• You are customer-focused, proactive, and comfortable working independently at customer sites, with strong communication and problem-solving skills.
• You communicate effectively in Vietnamese and English and are willing to travel frequently within Vietnam to support customer operations and project activities.

Benefit:

• Salary + 13th month + 3 months bonus (meet target)+ meal allowance + phone allowance

• Company health care (Family coverage includes only spouse and children), annual health check-up and for kid + learning opportunity

• 16days annual leave from first contract

• Long year service award

• Taxi card + Summer outing + Year end

• Hybrid working environment …..

Our team dynamics

You will join a dynamic and customer-focused Motion Service team dedicated to helping industries improve productivity, energy efficiency, and operational reliability through ABB's industry-leading drives and motor solutions.

More about us

ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Worker Sub-Type: Fixed Term (Fixed Term)

Location: VNM, Hanoi, Horison 40 Cat Linh,Hanoi City

Time Type: Full time

Supervisory Organization: MOSE - Operation Service (Tran Dai Nghia)

Quyền lợi

• Thưởng: Annual incentive plan
• Chăm sóc sức khoẻ: Group medical and insurance
• Đào tạo: Opportunity to learn ABB range of products