Tuyển dụng Field Service Engineer (Fluent in English & Korean) tại Hà Nội

Our client is a leading global technology company, providing advanced solutions and technical services to support high-tech manufacturing operations worldwide.

This position will mainly be based in client site in Phu Tho (travel expense will be covered by company)

• Provide onsite technical support, troubleshooting, diagnosis, repair and maintenance for complex industrial equipment at customer sites.

• Act as the company’s technical representative onsite and ensure equipment performance and customer satisfaction.

• Coordinate with customers to identify and resolve technical issues, minimize equipment downtime and support continuous improvement activities.

• Perform equipment installation, commissioning, qualification, upgrades and retrofit activities.

• Provide technical guidance and basic training to customers on equipment operation and maintenance.

• Prepare service-related documentation and handle administrative tasks, including service reports, quotations, travel expenses and spare parts requests.

• Work closely with internal technical teams to escalate and resolve complex equipment issues.

Yêu cầu công việc

• Fluent in both English and Korean is A MUST – both languages are mandatory for daily communication with customers and internal stakeholders.

• Bachelor’s degree in Mechanical, Mechatronics, Electrical, Electronics or a related engineering discipline.

• 2–4 years of experience in field service, equipment maintenance, technical support or a similar engineering role. Junior candidates with relevant technical backgrounds may also be considered.

• Experience with complex industrial or high-tech equipment is preferred.

• Strong troubleshooting, problem-solving and communication skills.

• Proactive, independent and customer-oriented mindset.

• Willingness to work overtime and travel to customer sites, sometimes on short notice.

Other benefits

• Salary: Up to VND 35 million/month

• 13th-month salary: 1-month guaranteed bonus

• Target KPI bonus

• Transportation expenses: company will cover

• Mobile allowance: Up to VND 400,000/month

• Relocation support

• No housing/accommodation allowance

Quyền lợi

• Thưởng:

  13th-month salary and KPI bonus

• Chăm sóc sức khoẻ: Healthcare Plan and Insurance package
• Điện thoại: Mobile allowance: Up to VND 400,000/month
• Xe đưa đón: Transportation expenses: company will cover
• Khác: Relocation support