Tuyển dụng Chuyên Viên Tư Vấn - Tattoo Sales & Client Consultant tại Hồ Chí Minh

• Lead Management & Sales Conversion
• Respond to client inquiries promptly and professionally across relevant communication channels.
• Learn how to identify serious booking opportunities and understand client needs.
• Follow the studio's sales process to guide clients from their first inquiry toward a booking.
• Follow up with clients who have not yet confirmed their projects.
• Learn how to handle common questions, concerns, and objections with support from the team.
• Maintain accurate information about leads and ongoing conversations.
• Client Consultation
• Communicate with clients to understand their tattoo ideas, preferred style, placement, size, budget, timeline, and expectations.
• Learn how to provide appropriate recommendations based on each client's project.
• Explain pricing, artist availability, deposits, design processes, and appointment procedures clearly.
• Build trust and provide a professional and welcoming client experience.
• Ask questions and learn how to identify what each client actually needs rather than simply selling a service.
• Artist & Project Matching
• Learn about different tattoo styles, artist specialties, portfolios, and working approaches.
• Recommend suitable artists based on each client's project requirements.
• Communicate project information accurately between clients, artists, and management.
• Prepare the necessary information for artists before appointments.
• Gradually develop a strong understanding of our artists and their specialties through training and daily experience.
• Booking & Client Relationship Management
• Prepare quotations and assist with booking, deposit, and client information.
• Keep lead, quotation, booking, and project information organized and up to date.
• Follow the studio's booking procedures and internal systems.
• Communicate with clients before and after bookings when required.
• Build positive relationships with local and international clients.
• Learn how to encourage repeat bookings and referrals through good customer service.
• Learning & Business Development
• Participate actively in sales, customer service, and tattoo-industry training.
• Learn from senior team members, managers, and real client situations.
• Apply feedback and continuously improve communication and sales skills.
• Monitor personal performance and gradually work toward individual sales targets.
• Suggest ideas that could improve the sales process and client experience.
• Take on greater responsibilities as your skills and performance develop.

Yêu cầu công việc

• Good communication and interpersonal skills.
• Basic to good spoken and written English, with the ability and willingness to communicate with international clients.
• Positive attitude and strong willingness to learn.
• Ability to adapt to new information, systems, and working processes.
• Responsible, organized, and able to follow through on tasks.
• Comfortable working in a fast-paced environment with multiple clients and conversations.
• Open-minded and comfortable receiving feedback from managers and teammates.
• Interest in developing skills in Sales, Customer Service, and Client Consultation.
• Basic computer and communication skills.

Quyền lợi được hưởng

• Competitive salary: 20M–30M VND
• Structured training in Sales, Client Consultation, Customer Service, and the Tattoo Industry.
• Step-by-step training on our sales process and internal systems.
• Coaching and support from experienced team members.
• Access to approximately 4,000–5,000 new leads every month.
• Opportunity to work with clients from different countries and backgrounds.
• Professional, collaborative, and creative working environment.
• Performance-based growth opportunities.
• Opportunity to take on greater responsibilities as you develop.
• Practical experience in an international and fast-growing creative business.
• Opportunity to build a long-term career in Sales, Client Consulting, or Studio Management.