Tuyển dụng Chăm Sóc Khách Hàng Logistics - Tiếng Trung Tốt tại Hồ Chí Minh

• Communicate directly with customers to receive and handle transportation and customs-related inquiries.
• Coordinate with stakeholders to obtain the required information and prepare documentation for transportation and customs operations.
• Ensure data accuracy and maintain timely updates in the relevant systems.
• Complete and maintain all required records, reports, and operational documents accurately and within the required timeline.
• Ensure work schedules are properly implemented, tasks are effectively assigned, and operations are completed within the required timeline.
• Maintain strong and professional relationships with customers, subcontractors, and other relevant stakeholders.
• Respond to escalations in a timely and professional manner.
• Ensure all operations are conducted in accordance with company SOPs, work instructions, and customer requirements.
• Prepare and submit invoices and supporting shipment documents to customers for payment processing.
• Strictly comply with company policies, safety standards, customer requirements, and applicable regulations.
• Promote effective teamwork and maintain a professional, collaborative, and productive working environment.

Yêu cầu công việc

• Have 1 year above experience at the same position and in Logistics company.
• Proficiency in Chinese (HKS4 above) – English: Intermediate level.
• Proficiency in computer software like MS Office.
• Customer-oriented with a strong service mindset.
• Strong problem-solving and decision-making skills.
• Good time management and organizational skills.
• Detail-oriented and accurate.
• Proactive, responsible, and able to work under pressure.
• Good coordination and teamwork skills.

Quyền lợi được hưởng

• Salary: 15-20 mil/month
• Compulsory Social Insurance based on high basic salary.
• Other benefits: Holiday, Tet, birthday, annual health check, PVI healthcare.
• Working in a friendly, professional, dynamic and developing environment.
• Trained and improved customer care knowledge and skills.