Tuyển dụng Accounting Team Lead tại Hồ Chí Minh

WHAT YOU WILL BE DOING:

Team Management & Leadership

• Oversee the daily operations of the accounting team to ensure timely and accurate delivery of financial tasks and reports.
• Assign projects, monitor workloads, and provide direction to staff to maintain compliance with company policies and regulatory requirements.
• Address and resolve team personnel issues including performance management, absenteeism, and workplace conflicts.
• Foster a positive, collaborative, and high-performing team culture.

Operational Excellence & Process Improvement

• Monitor and analyze departmental activities to identify opportunities for efficiency, automation, and best practice implementation.
• Develop and enhance accounting procedures to optimize the use of resources while upholding accuracy and compliance standards.

Training & Development Reporting & Stakeholder Engagement

• Provide coaching, training, and guidance to both new and existing team members to strengthen technical and professional capabilities.
• Partner with team members to set annual goals and objectives, monitoring progress and offering feedback to support professional growth and career development.

Reporting & Stakeholder Engagement

• Proactively track, evaluate, and report team performance to the Board of Management and senior leadership.
• Ensure transparency and accountability in all reporting, offering insights and recommendations to support strategic decision-making.

Client Relationship Management

• Serve as the main point of contact for clients, ensuring clear and timely communication.
• Build strong client relationships and understand business needs and expectations.
• Lead regular meetings to provide updates on service delivery and performance.
• Monitor client satisfaction and proactively address issues or escalations.
• Ensure delivery meets agreed SLAs/KPIs and provide regular reporting.
• Identify improvement opportunities to enhance service quality and efficiency.

Additional Responsibilities

• Collaborate with the Management on special projects and strategic initiatives.
• Carry out other responsibilities as assigned, demonstrating flexibility and commitment to the success of the team and organization.

Yêu cầu công việc

Must have

• Bachelor‘s degree in Accounting, Finance, Economics, or Management (Accounting/Finance preferred).
• At least 3 years of experience in accounting.
• Strong knowledge of accounting principles, AR/AP processes, and reconciliations.
• Advanced Microsoft Excel skills (pivot tables, lookups, reporting, analysis).
• Excellent written and verbal English communication skills.
• Amenable to work on a night shift.

Nice to have

• Have experience in a team leadership role.
• CPA, CMA, or equivalent professional certification.
• Experience in a BPO or shared service environment.
• Background in process optimization, automation, or system implementation.

Work Behaviors & Competencies

• Strong leadership and coaching skills, with the ability to inspire and motivate teams.
• Ability to adapt quickly to changing priorities, client needs, and evolving processes.
• Exceptional problem-solving, analytical, and decision-making abilities.
• High attention to detail, accuracy, and accountability.
• Effective time management with the ability to balance multiple priorities.
• Client-focused mindset with the ability to build strong relationships and manage escalations effectively.
• Ethical, responsible, and committed to continuous learning.

Quyền lợi

• Thưởng: 13th month Tet bonus & bi-annual performance bonus
• Chăm sóc sức khoẻ: Social insurance and healthcare insurance upon Vietnam Labor Code PTI insurance package, and annual health check
• Nghỉ phép có lương: 12 Annual Leaves + 2 Sick Leaves + 1 Birthday Leave
• Đào tạo: A variety of training courses for your career development
• Giải thưởng: Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
• Hoạt động nhóm: Diverse activities to foster relationships, including company trips, year-end party, employees’ birthdays
• Căn-tin: An open-space office, a cafeteria
• Khác: A competitive monthly salary based on your ability Annual salary review An English-speaking environment An open culture that spurs creativity, innovation, and inclusivity a range of modern equipment Other allowances from referrals and special occasio