Tuyển dụng Account Manager tại Hồ Chí Minh

Strategic Partnership

Proactively engage with clients and internal departments to deeply understand business goals and translate them into strategic account plans.

Revenue & Growth Catalyst

Assist in managing key accounts to identify new opportunities for growth and drive the client’s long-term digital roadmap, directly contributing to sustainable revenue.

Stakeholder Partnership

Represent the “voice of the client” internally to inform sales, product, and delivery processes, ensuring a truly high-quality, seamless client experience.

Operational Excellence

Monitor account management activities and leverage data to provide predictive insights for continuous improvement in both client satisfaction and service delivery efficiency.

Negotiation & Renewal

Assist senior management with contract renewals and upsells, employing strong negotiation and commercial acumen.

Yêu cầu

Education

Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience & Industry

5+ years of proven experience in Account Management or a related client-facing role, ideally within a tech/consulting environment or with clients in relevant sectors (e.g., FnB, E-commerce, banking, manufacturing).

Strategic Planning

Demonstrated ability to translate high-level business objectives into actionable account growth and engagement plans.

Stakeholder Partnership

Exceptional skill in building and maintaining consultative, trust-based relationships with key client contacts, moving beyond a “ticket-taker” mentality.

Data-Driven Advisory

Strong analytical skills to assess account performance, manage client feedback, and provide data-driven recommendations for growth and service improvement.

Communication & Influence

Proficiency in both written and verbal communication in Vietnamese and English to effectively coordinate with a global client base and internal teams. Must be a Calm, Confident, and Clear Communicator.

Quyền lợi

• Hybrid working environment with flexible working hours
• 12 days of annual leave (1 paid day per month) and additional paid leave in accordance with labor law
• 13th-month salary (pro-rata, based on company business performance)
• Annual health check and social, health, and unemployment insurance in accordance with labor law
• Performance review at least once a year
• Company-provided working equipment, including laptop, monitor, and necessary accessories
• Multiple career tracks across software services, product development, data & AI, cloud, and IT consulting
• Ongoing training in modern technologies, best practices, and soft skills
• Company sponsorship for relevant professional certifications aligned with the role
• Provide cash bonuses for life milestones (Marriage, Birth, Newborns,…) and curated gift sets or vouchers for celebratory events (Birthdays, Women's/Men's Days, Tet, Family,…)
• Fitness and sports activities (football, badminton, etc.)
• Team building activities and annual company trip (based on company performance)