Tuyển dụng Warehouse Coordinator tại Hồ Chí Minh

The Warehouse & Logistics Executive is responsible for end-to-end execution of inbound receiving and domestic outbound order fulfillment.

1. Key Responsibilities:

What are the most frequent and most important essential work activities, teams, and outcomes they are responsible for?

Inbound (20%)

- Plan and schedule inbound shipment from suppliers based on POs, coordinate receiving slots with the 3PL warehouse.

- Verify received quantities, packaging specifications, batch/lot numbers and expiry dates against POs and approved specifications.

- Handle discrepancies upon receipt: shortage, overage, damage, wrong items

- Ensure goods are put away and available for sale in the system within the agreed timeline.

Domestics Outbound Fulfillment (35%)

- Manage the order flow from the OMS to the 3PL WMS for B2B/B2C Orders

- Monitor daily order processing and handover to carriers against SLAs; escalate and resolve backlogs, failed deliveries and lost or damaged parcels.

- Reconcile 3PL invoices with Finance.

Inventory Control & Return (25%)

- Conduct periodic cycle counts and reconcile stock between the 3PL, the internal system and Accounting.

- Apply FEFO and monitor near-expiry, slow-moving and defective stock; propose clearance or disposal actions.

- Coordinate inspection of returned goods with the 3PL and relevant teams, classify returns (restockable / defective / disposal), and keep system stock accurate.

3PL & Carrier Performance Management (10%)

- Track 3PL and carrier performance against SLAs and KPIs; prepare weekly and monthly performance reports.

- Compare carrier rates, service levels and reliability; recommend cost-saving and service-improvement options.

Other tasks as arranged by line manager (10%)

2. KPIs:

What are the 3 5 Key Performance Indicators will this position be measured against?

- Order accuracy: >99%

- Inventory accuracy: >99%

- On-time handover: follow SLA

- Cost per order: within budget

3. Interdepartmental communication

What are the primary people contacts in this job? With whom? What purpose?

How Often?

- Supply Chain: daily coordination

- Sales: daily coordination on order status, delivery issues and returns.

- Finance: monthly stock reconciliation, COD and carrier invoice reconciliation

- 3PL parties: daily operational coordination and performance reviews

Yêu cầu công việc

4. Qualifications:

What skills, expertise, or behavioral traits are needed to succeed in this position?

- Solid understanding of inbound receiving, order fulfillment and inventory control processes.

- Hands-on experience working with 3PL providers, WMS/OMS systems and domestic carriers.

- Strong data skills in Excel / Google Sheets (pivot tables, lookup functions, large-dataset reconciliation).

- Analytical and problem-solving mindset; high attention to detail.

- Good communication and negotiation skills with vendors, carriers and internal teams.

- Ability to work under pressure during peak periods (mega sales, campaigns).

- English reading proficiency for documents and system use.

5. Required experience & education:

What is the education or work experience needed to qualify for this position?

- Bachelor’s degree in Logistics, Supply Chain, Business Administration or a related field.

- 2–3 years of experience in warehouse or logistics operations.

- Experience in cosmetics, FMCG or e-commerce fulfillment is a strong advantage.

***BENEFITS

6. Compensation:

- What is the salary range?

Negotiate

- Is there a bonus or incentive plan and how is it structured?

• Package of benefits for employees working at M.O.I Cosmetics

• Premium discount when buying M.O.I Cosmetics or DA Skincare products

• Diverse courses on skills, self-improvement, and expertise

• Opportunity to work with top stars and the biggest media channels in Vietnam

• Young, dynamic, and modern working environment

• Regularly organize training activities, picnics, and team building.

Quyền lợi

• Thưởng: Commission up to 50 ml VND, depending on the level of reaching the given target
• Đào tạo: Diverse courses on skills, self-improvement, and expertise
• Hoạt động nhóm: Regularly organize training activities, picnics, and team building
• Phiếu giảm giá: Premium discount when buying M.O.I Cosmetics or DA Skincare products
• Khác: Opportunity to work with top stars and the most extensive media channels in Vietnam.