Tuyển dụng System Intern — Managed Service Platform tại Hồ Chí Minh

As a System Intern, you will work with the Senior System Engineer to set up lab environments, configure platform components, maintain infrastructure records, test integrations, and prepare technical documentation. This role offers practical experience in building a platform that connects monitoring, asset and service information, ticketing, and automation.

• Support lab setup. Prepare Linux/Windows virtual machines and install platform components using approved instructions.
• Assist with monitoring configuration. Set up agents and collectors, apply reviewed templates, create dashboards, and test alerts under supervision.
• Maintain infrastructure records. Collect and validate asset information, update CMDB records, apply naming and tagging standards, and identify missing or duplicate entries.
• Test service workflows. Follow test cases covering monitoring alerts, ticket creation, asset identification, assignment, escalation, and recovery updates. Record results and report defects clearly.
• Assist with automation. Create simple scripts or Ansible tasks for installation, inventory collection, configuration checks, and other repeatable activities, with senior review.
• Support readiness testing. Execute assigned access-control, customer-isolation, onboarding, and backup/restore tests in approved test environments.
• Maintain documentation. Write and update installation guides, diagrams, troubleshooting notes, knowledge articles, and customer-onboarding checklists.
• Support pilot delivery. Assist with approved deployment activities, gather test evidence, and help prepare the handover to the operations team.

Yêu cầu ứng viên

• Student, recent graduate, or early-career candidate in IT, computer science, networking, or a related area. Equivalent practical learning is welcome.
• Basic understanding of Linux or Windows administration and willingness to develop skills in both.
• Basic networking knowledge, including IP addressing, DNS, routing, firewalls, and HTTP/HTTPS.
• Familiarity with virtual machines through coursework, projects, or a personal lab.
• Ability to follow instructions, troubleshoot methodically, and maintain accurate records.
• Willingness to ask questions, communicate blockers, and incorporate feedback.
• Ability to read English technical documentation.
• Previous professional experience is not required.

Helpful experience

• Basic Python, Bash, or PowerShell scripting.
• Git, Ansible, Docker, or a cloud platform.
• Exposure to monitoring or ticketing tools such as Zabbix, iTop, NetBox, or ManageEngine.
• Prior experience with the selected platform is helpful but not mandatory.

Quyền lợi được hưởng

BENEFITS

• Competitive salary, with the opportunity to convert to a full-time official staff member within 3 to 6 months based on performance
• Bonuses for major holidays and Tet
• Opportunities to participate in external and internal training courses
• Hands-on experience and professional growth through the company's large-scale projects
• Monthly recognition awards and overseas year-end trips for outstanding employees
• Clear career advancement opportunities to senior management positions
• Diverse and vibrant corporate culture with rich team-building activities, sports, and entertainment events