Tuyển dụng Supplier Operations Specialist tại Hồ Chí Minh

About the Role

We’re looking for an experienced Supplier Operations Specialist to take ownership of supplier readiness, production execution, capacity, and operational performance across our manufacturing partners.

You’ll work closely with suppliers and cross-functional teams to make sure products are production-ready, capacity is in place, and delivery stays on track. From new product launches and production planning to supplier performance and recovery when challenges arise, you’ll be the person helping turn plans into reliable execution.

This is a hands-on role for someone who understands manufacturing, enjoys working directly with suppliers, and can bring different teams together to solve problems and deliver results.

How You’ll Make a Difference

1. Production Readiness & Delivery

• Own supplier readiness and execution to ensure products, components, frames, paint, and assemblies are delivered according to business and product launch timelines.
• Align suppliers and internal teams on production schedules, key milestones, and critical deliverables.
• Monitor production progress, identify risks early, and drive actions before they impact supply or delivery.
• Lead mitigation and recovery plans when production disruptions, capacity constraints, or supply risks arise.

2. Supplier Performance

• Own the operational performance of assigned suppliers across delivery, capacity, quality, and execution.
• Build strong working relationships with suppliers and develop a deep understanding of their manufacturing capabilities, constraints, and processes.
• Lead regular supplier performance reviews and drive accountability for improvement actions.
• Escalate and resolve supplier issues that may impact business or customer commitments.

3. Capacity Planning & Supply Execution

• Work with suppliers to ensure production capacity supports demand, product launches, and longer-term business needs.
• Evaluate capacity, identify constraints, and drive actions to ensure manufacturing readiness.
• Recommend tooling, resources, and capacity investments needed to support growth and production stability.
• Lead backlog and production recovery efforts when supply interruptions occur.

4. Cross-Functional Leadership

• Serve as a key operational connection between suppliers and Product, Engineering, Supply Planning, Quality, Manufacturing Engineering, Logistics, and Sourcing.
• Bring stakeholders together around priorities, risks, recovery plans, and execution requirements.
• Drive decisions and follow-through when supply, production, or capacity challenges require cross-functional action.

5. Supplier Development & Continuous Improvement

• Lead operational readiness for new supplier onboarding and supplier expansion.
• Partner with suppliers to improve manufacturing performance, efficiency, scalability, and delivery reliability.
• Drive continuous improvement initiatives that strengthen supply chain resilience.
• Establish corrective action plans, monitor progress, and ensure recurring issues are sustainably resolved.

Yêu cầu công việc

• Bachelor’s degree in Supply Chain, Engineering, Manufacturing, Business, or a related field.
• 5+ years of experience in supplier operations, supplier management, manufacturing, supply chain, or a related field.
• Good understanding of manufacturing operations, production planning, capacity management, and supplier performance.
• Hands-on experience working with manufacturing suppliers and resolving production, delivery, or capacity challenges.
• Strong problem-solving skills with the ability to identify risks, understand root causes, and drive practical solutions.
• Strong cross-functional collaboration skills and the ability to bring different stakeholders together to move things forward.
• Confident communicator who can build strong supplier relationships while also challenging, influencing, and driving accountability when needed.
• Comfortable working independently, managing multiple priorities, and taking ownership from issue identification through resolution.
• Good English communication skills and comfortable working in an international, cross-cultural environment.
• Experience in bicycles, sporting goods, consumer products, or other complex manufacturing environments is a plus.
• Willingness to travel to supplier locations as needed.

Quyền lợi

• Thưởng:

  We offer a competitive performance‑based bonus program to recognize individual contributions and overall company performance, reinforcing a culture of accountability and shared success.

• Chăm sóc sức khoẻ:

  Employees receive comprehensive healthcare coverage in addition to Vietnam statutory insurance, including inpatient and outpatient care, access to a wide provider network, and an annual health check‑up.

• Giải thưởng:

  We’re all about helping you live well, grow boldly, and make an impact. Our wellbeing perks keep you energized and our career programs fuel your future. When you’re thriving, everyone wins—inside and outside the workplace.