Tuyển dụng Specialist, Process Engineer (Plating)

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Vietnam

Pandora’s new jewellery crafting facility is located in the Vietnam–Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.

Key accountabilities

1. Plating Process Optimization

• Analyze existing plating processes and identify opportunities for optimization, cost reduction, and efficiency improvement with a long-term solution and safe manufacturing systems.
• Develop and design efficient and effective plating processes that meet the required product specifications and quality standards.
• Define and maintain plating process parameter for products in the system

2. Risk Mitigation

• Collaborate and implement Failure Mode and Effects Analysis (FMEA) methodologies to systematically assess and prioritize risks in the production line with cross-functional teams.
• Conduct thorough analyses of jewelry production processes, identifying potential failure modes and weaknesses. Include impact from prior processes e.g. wax, casting.

3. Quality

• Implement and enforce quality control measures to maintain and improve to the highest standards of craftsmanship and product quality are consistently achieved.
• Identify and resolve any issues or challenges related to the manufacturing process (including RCI/RMA).
• Conduct root cause analysis and implement corrective actions to prevent the recurrence of problems.
• Provide Data & Process capability analysis and suggest/implement improving process capability

4. Innovation

• Stay abreast of new technologies and methodologies that can enhance process efficiency.
• Integrate innovative technologies into existing processes where applicable.
• Maintain quality control measures to ensure the highest standards of new technologies and innovations in the production process, such as automation, and other advancements, to maintain efficiency and precision.

5. Material Selection and Testing

• To evaluate, select, and test materials used in the jewelry production process for Yellow gold, pink gold and platinum color to ensure compliance with quality standards.
• Conduct the special tasks as assigned, such as working with vendors and internal resources to determine cost-effective solutions without compromising the quality and safety of new supply materials, second-source materials, and equipment, before implementing them in the production line.

6. Collaboration with Cross-functional Teams

Work closely with the I&PD, production, pre-production maintenance, quality surveillance & improvement and manufacturing quality control teams to ensure seamless collaboration, communication and integration throughout the jewelry manufacturing process.

7. Continuous Improvement

• Proactively identify areas for improvement and develop strategies for continuous process enhancement, cost reduction, increasing productivity, lead time reduction, FROT , and waste minimization.
• Stay informed about industry trends, best practices, and advancements in process engineering.
• Evaluate and propose initiatives to optimize operational processes, aiming at reducing operational costs while maintaining or improving product quality.

8. Safety and Environmental Compliance

• Develop and implement strategies to minimize the environmental impact of manufacturing processes.
• Ensure that processes adhere to safety regulations and environmental standards.
• At least bachelor degree in Chemical Engineering or related majors
• Minimum 03 years of experience in manufacturing about electroplating (Precious metal plating e.g. Yellow gold, rose gold, platinum is preferred.)
• Technical competency in analytical, problem solving skills, process management, change management and advanced statistical techniques is a plus.
• Experience in continuous improvement (Lean master or Six sigma belt certification is preferred)
• Strong to appropriately apply analysis and statistical tools to solve problem.
• Computer skills, Microsoft Office, Minitab (Statistical) and power BI.
• Good of both written and spoken English.
• Excellent organizational and time-management abilities.
• Ability to work collaboratively in a team and lead cross-functional initiatives.
• Strong to effectively prioritize and execute multitasks while under pressure.