Tuyển dụng Senior Travel Sales Consultant (Inbound) tại Hà Nội

●    Consulting & Sales: Directly receive, advise, and close travel requests from international customers/partners, with a focus on high-value groups and complex requirements.
●    Program Design: Build in-depth, flexible Itineraries and Quotations personalized to each customer segment, including special requests (MICE, large groups, VIP guests).
●    Business Development: Proactively source, expand, and maintain relationships with overseas travel agents/partners; build and optimize sales strategies to meet/exceed sales targets (KPIs).
●    Mentoring & Training: Support and coach junior Sales/Travel Designers; act as the point of contact for handling complex issues.
●    Service Handover: Complete customer files and coordinate closely with the Operations department to ensure services are booked and delivered accurately.
●    Customer Care: Maintain communication and resolve issues throughout the customer's tour to ensure the highest service quality and repeat business.
●    Reporting & Other Duties: Carry out periodic performance reports and other professional duties as assigned by superiors.
 

Yêu cầu ứng viên

●    Experience: Minimum 3 years of experience as a Sales/Travel Designer in the inbound tourism sector; preference for candidates who have handled large groups, international partners, or managed sales targets.
●    Language proficiency: Fluent English (especially writing and communication skills) to work directly with foreign customers/partners; an additional language is a plus.
●    Professional knowledge: Strong understanding of Vietnam travel products and destinations; knowledge of Laos - Cambodia is a significant advantage.
●    Skills: Strong negotiation, persuasion, and closing skills; ability to handle situations, work under pressure, and manage multiple projects simultaneously.
●    Qualities: Proactive spirit, high sense of responsibility, a strong Customer Service Mindset, and a long-term career orientation in the tourism industry.
 

Quyền lợi được hưởng

• ●      Remuneration:  (based on capability) + attractive sales commission %. Expected total income from 30,000,000 VND++ (unlimited based on Sales capability).
• ●      Promotion path: Opportunity to advance to Team Leader or Sales Manager based on work results.
• ●      International professional expansion: In-depth training and expansion of consulting expertise not only in Vietnam but also in the Laos and Cambodia markets, helping you become an Indochina Specialist.
• ●      Practical experience: Participate in service inspection trips (Fam trips) and actual route/destination surveys to enhance professional knowledge.
• ●      Working environment: Professional, dynamic, using English daily in a multicultural environment.