Tuyển dụng Senior System Engineer tại Hồ Chí Minh

Position Summary

We are looking for a Senior System & Infrastructure Engineer to operate and improve our VMware, server, and enterprise Storage/SAN environments.

The engineer will act as an L3 escalation point, participate in the scheduled On-Call rotation, and may temporarily support shift operations when required due to staffing needs.

Scope of work:

• Monitor, operate, and troubleshoot VMware ESXi, vCenter, Windows/Linux servers, and enterprise Storage/SAN systems.

• Handle L3 incidents escalated by L2 engineers.

• Perform incident recovery, root cause analysis, and problem management.

• Prepare implementation, validation and rollback plans for infrastructure changes.

• Monitor system availability, capacity, performance, and hardware health.

• Perform approved patching, upgrades, and preventive maintenance.

• Maintain physical servers and infrastructure hardware, including HPE and Dell systems.

• Coordinate with vendors for hardware failures and complex technical issues.

• Maintain SOPs, system inventory, troubleshooting guides, and known-error records.

• Guide L2 engineers on routine checks, evidence collection, and escalation.

• Participate in the rotating L3 On-Call schedule.

• Support operational improvement and infrastructure automation initiatives.

Sk

Yêu cầu công việc

Skills and Experience:

• 3 or more years of experience in System or Infrastructure Operations.

• Hands-on experience with VMware vSphere, ESXi, and vCenter.

• Hands-on experience with enterprise Storage/SAN or NAS systems.

• Good knowledge of Windows and Linux administration.

• Experience troubleshooting server, virtualization, and storage incidents in Production.

• Understanding of storage concepts such as volume/LUN, zoning, multipathing, capacity, and performance.

• Working knowledge of Active Directory, DNS, NTP, SSH, SFTP, and Syslog.

• Good understanding of Layer 2 and Layer 3 networking fundamentals.

• Experience with incident handling, RCA, and change/rollback procedures.

• Ability to write clear technical documentation and troubleshooting guides.

• Strong analytical and problem-solving skills.

• Intermediate English communication skills.

• Willingness to participate in the scheduled On-Call rotation.

Quyền lợi

• Thưởng:

  Competitive income with 13th-month salary & Performance bonus up to 1.2 months.

• Chăm sóc sức khoẻ:

  Health insurance to protect your health, and an annual health check.

• Khác:

  There is 1 PAs (Performance Appraisal) per year.

  Annual company trip, Team Building…