Tuyển dụng Senior Product Operations Specialist tại Hồ Chí Minh

In accordance with the applicable laws and regulations on personal data protection, including the Law on Personal Data Protection and its implementing regulations, Home Credit Vietnam Finance Company Limited (“Home Credit”) collects and processes candidates’ personal data for recruitment purposes and other related purposes in accordance with the Agreement, Notice and Acceptance for Personal Data Processing.

By submitting your application to Home Credit through Vietnamworks, you acknowledge that you have read, understood and agreed to the contents of the Agreement, Notice and Acceptance for Personal Data Processing available at the following link: https://career.homecredit.vn/en/article/agreement-notice-acceptance-for-personal-data-processing/, and consent to Home Credit collecting and processing your personal data in accordance with applicable laws and regulations

1. Business idea/ Product Implementation:

• Participate in assessing the feasibility of new business ideas and insurance product implementations.
• Execute the rollout of new business idea, or new insurance products, ensuring smooth integration and deployment.
• Coordinate with internal teams to manage timelines, resources, and deliverables.
• Coordinate with BD and Product Proposition team to deliver project, monitor project progress, identify risks, and implement mitigation strategies.

2. Technical Solution:

• Oversee the technical implementation of insurance products, ensuring seamless integration and deployment
• Develop and manage technical solutions for both bundled and standalone insurance business models and adapt to new ideas as they arise.

3. Process Improvement and Operational Excellence:

• Continuously assess and improve internal processes to enhance efficiency and accuracy.
• Identify opportunities for automation, digitization, and streamlining of premium administration activities.
• Cultivate and manage productive partnerships with insurance company. Ensure high-end customer service, addressing queries as per stipulated TAT & SLA. Provide recommendations for improving procedures and systems for
• initiating corrective actions.
• Oversee day-to-day operational processes, ensuring efficiency and effectiveness.

4. Compliance and Risk Management

• Ensure all operations comply with relevant regulatory requirements and industry standards.
• Stay updated with regulatory changes and adapt processes accordingly.
• Prepare and submit necessary reports to regulatory bodies.

Yêu cầu công việc

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 4+ years of experience in operations management, preferably within the insurance or financial services industry.
• Familiarity with IT systems and support processes.
• Excellent communication and interpersonal skills with the ability to build constructive, deferential working relationships
• Proven ability to manage projects and deliver results within deadlines.
• Knowledge of the VAS industry and market trends is a plus.

Quyền lợi

• Thưởng: 13th Salary Fixed and KPI Bonus
• Chăm sóc sức khoẻ: Premium Health Care for employees (personal/family dependents)
• Nghỉ phép có lương: 15/18 Annual Leaves