(Senior) Manager, Payment, Trade Finance and Treasury Services (PO/PM)

A. Key Accountabilities

1. Governance & Continuous Improvement & AI Transformation

• Lead and manage AI/Digital Transformation projects within the Banking Operations domain, ensuring alignment with business objectives, regulatory requirements, and operational priorities.
• Act as (PO) or (PM) in cross-functional projects involving AI, automation, workflow optimization, and data-driven solutions.
• Coordinate with Business, Technology, Data, Risk, Compliance, and external vendors to ensure successful project delivery.
• Monitor project scope, timeline, budget, risks, dependencies, and deliverables throughout the project lifecycle.

2. Team Management

• Develop and implement training and development plans
• Allocate work, manage performance, and ensure a capable workforce

3. Operations & Risk Management

• Oversee daily operations across payments, remittances, trade finance, and treasury
• Ensure compliance with internal policies, regulations, and service standards (SLA, NPS, TAT, FTR)
• Identify, assess, and mitigate operational risks
• Provide advisory support to business units and customers on products, regulations, and risk matters
• Support product development and improve operational processes through automation and digitalization

4. Transaction Processing & Control

• Manage and approve transactions including LC issuance, guarantees, collections (DP/DA), and domestic/international payments
• Supervise trade finance activities (LC advising, confirmation, discounting, factoring) in line with bank policies
• Control and authorize transactions on T24, including fees, limits, and related configurations
• Oversee correspondent banking activities, Western Union services, and payment investigations

5. Treasury & Market Operations

• Execute and control FX, Money Market, Derivatives, and securities (GTCG) transactions
• Confirm trades, manage collateral, process settlements, and maintain transaction records
• Handle bond trading (HNX), transfers, and related accounting activities

B. Success Profile - Qualification and Experiences Degree

• Bachelor degree with major in: economics, finance, banking, foreign trade …
• Having experience in Project of banking domain: Role PO/Lead of Project/ Project Management
• Foreign Language (English): According to the Techcombank's policy