Tuyển dụng Senior L&D / Training Lead tại Hà Nội

About the Role

• We are looking for a senior L&D / Training Lead to lead the learning and capability development workstream of a large-scale transformation programme within the financial services sector.
• The role covers training needs analysis, curriculum design, Train-the-Trainer, training delivery, team leadership and knowledge transfer. The successful candidate will work closely with business leaders, internal teams and external consulting stakeholders, with occasional travel during implementation.

Key Responsibilities

• Own the end-to-end L&D workstream, including planning, resources, timelines and deliverables.
• Lead and develop a team of trainers / coaches across locations.
• Conduct training needs analysis and develop competency frameworks and learning journeys.
• Design and deliver training programmes for frontline relationship teams, managers and business leadership.
• Develop training materials including facilitator guides, workbooks, presentations, case studies and assessments.
• Design and run Train-the-Trainer (TTT) programmes and trainer certification.
• Facilitate senior-level training, coaching and reinforcement activities.
• Develop learning playbooks and lead knowledge transfer to the client's internal L&D team.
• Track training effectiveness and continuously improve content and delivery based on business results.
• Represent the L&D workstream in stakeholder and governance meetings.

Yêu cầu công việc

Requirements

• 12+ years of professional experience, including substantial experience in Training, L&D or Capability Development.
• Strong experience in banking / financial services, particularly Affluent, Priority, Private Banking or Wealth Management.
• Previous experience at Head of Training, Training Manager, Academy Lead, L&D Lead or equivalent level.
• Proven experience owning a training portfolio and leading a team.
• Strong hands-on experience in curriculum design and Train-the-Trainer programmes.
• Experience training and influencing senior business stakeholders.
• Strong knowledge of instructional design, adult learning and training effectiveness measurement.
• Excellent facilitation, presentation and stakeholder management skills.
• Strong English communication skills.
• Bachelor's degree or above in Banking, Finance, Education, HR, Business or related fields.

Nice to Have

• Trainer / Master Trainer or L&D certification such as ATD / CPTD.
• Professional coaching certification.
• Experience building an internal academy or trainer certification programme.
• Experience working with international consulting firms or large transformation programmes.
• Experience with e-learning / LMS and digital learning solutions.
• Exposure to AI-enabled learning-content development.

Quyền lợi

• Thưởng: 13th monthly salary, Performance Bonus
• Chăm sóc sức khoẻ: Healthcare Plan and Insurance package
• Khác: Working in a large-scale transformation programme within the financial services sector