Tuyển dụng Senior Accounting & Reconciliation Executive (E-Commerce)
Mô tả công việc
About Us
Horizon Venture Vietnam brings quality sleep and mattress products to Vietnamese customers through TikTok Shop, Shopee, Meta and a growing network of distributors.
We operate across multiple sales channels and move fast. As the business grows, we need strong financial controls, accurate reporting and clear ownership of every transaction from order through
The Role
As
Senior Accounting & Reconciliation Executive, you will take ownership of the order-to-cash cycle, accounts receivable reconciliation and key purchasing support activities for our Vietnam business.
You will be responsible for ensuring that every order shipped is correctly invoiced, collected and reconciled, while identifying and resolving discrepancies across e-commerce platforms, warehouses, 3PL partners and accounting records.
This is a senior hands-on role. You will independently manage monthly reconciliation and closing activities, coordinate with our external accounting firm, work closely with warehouse and commercial teams, and strengthen financial processes and controls as the business grows.
Key Responsibilities
1. Order-to-Cash & Reconciliation Ownership
Own the monthly reconciliation process across TikTok Shop, Shopee, Meta, distributors and other sales channels.
Perform and review three-way reconciliation between order → invoice → payment, ensuring all transactions are complete and accurately recorded.
Reconcile platform order exports against warehouse shipment records, VAT invoices, payment settlements and COD collections.
Independently investigate and resolve complex reconciliation issues, including
- Orders cancelled after shipment
- Returns and refunds
- Unremitted COD
- Missing or partial collections
- Platform deductions
- Pricing discrepancies
- Warehouse and system mismatches
- Reconcile COD settlements from 3PL partners including GHN, J&T, BEST and SPX.
- Monitor outstanding reconciliation items and ensure aged discrepancies are investigated, documented and resolved within agreed timelines.
- Identify recurring reconciliation issues and recommend process improvements to prevent future errors.
- 2. Month-End Closing & Accounting Coordination
- Lead the preparation of the monthly accounting close pack for the external accounting firm.
- Review revenue, receivables, collections, returns and reconciliation schedules before month-end closing.
- Respond to accounting queries and provide supporting documentation in a timely manner.
- Review and sign off on Accounts Receivable balances before closing.
- Ensure transaction records are complete, accurate and audit-ready.
- Coordinate stock reconciliation between warehouse records and accounting records.
- Ensure all requested schedules, supporting documents and reconciliations are available for auditors and external accounting teams.
- Escalate material accounting or reconciliation issues to regional management when required.
- 3. VAT E-Invoicing & MISA
- Own the VAT e-invoicing process in MISA and ensure invoices are issued accurately and on time.
- Ensure sales invoices are matched to the correct customer, sales order, SKU and product code.
Review and issue credit notes and adjustment invoices for
- Returns
- Cancellations
- Pricing corrections
- Platform-funded discounts
- Other approved commercial adjustments
- Ensure every adjustment has appropriate supporting documentation, explanation and approval.
- Maintain accurate customer, product and accounting master data in MISA.
- Improve master-data quality and processes to reduce manual reconciliation.
- Ensure invoicing practices comply with applicable Vietnamese e-invoice regulations, including Decree 123/2020/ND-CP and relevant amendments.
- 4. Accounts Receivable & Collection Control
- Own and maintain the Accounts Receivable ageing report.
- Monitor overdue balances across e-commerce platforms, distributors, customers and 3PL partners holding COD.
- Allocate incoming payments accurately against invoices and settlement reports.
- Investigate unidentified or partially allocated payments.
- Proactively follow up outstanding balances with internal and external stakeholders.
- Escalate unreconciled or overdue balances according to company policy.
- Prepare AR status and collection reports for management.
- Highlight collection risks, unusual balances and recurring payment issues.
- 5. Purchasing & Accounts Payable Support
- Raise, review and track purchase orders with Kuka and local suppliers.
Perform three-way matching for supplier transactions
- Supplier invoice → goods received → payment
- Coordinate with suppliers, warehouse teams and the external accounting firm to resolve purchasing discrepancies.
- Review 3PL invoices, platform service fees and other operating charges against agreed contracts and rates.
- Identify incorrect charges, duplicate billing or unexplained variances and coordinate corrections.
- Maintain clear supporting documents for purchasing and payment transactions.
- 6. Financial Controls & Process Improvement
- Develop and maintain reconciliation procedures, trackers and month-end control checklists.
- Identify control gaps across order processing, invoicing, collections and purchasing.
- Recommend improvements to systems and working processes to increase accuracy and reduce manual work.
- Support implementation of new sales channels, platforms or logistics partners from an accounting and reconciliation perspective.
- Work closely with Operations, Warehouse, Commercial and Regional Finance teams to ensure financial data remains accurate as the business scales.
- Support and guide junior team members when required.
- Work Location
- 232 Cộng Hòa, Bảy Hiền, Hồ Chí Minh 700000, Vietnam
- What We Offer
- Full social, health and unemployment insurance in accordance with Vietnamese labour law
- Staff discount on mattress and sleep products
- A senior hands-on role with ownership of key financial processes
- Exposure to a fast-growing multi-channel e-commerce and retail business
- Opportunity to improve financial controls and processes as the Vietnam business expands
- Direct collaboration with regional management and cross-functional teams
- Requirements
- Bachelor's degree in Accounting, Finance, Auditing or a related field.
- 5+ years of accounting experience, with strong exposure to Accounts Receivable, reconciliation, revenue accounting or month-end closing.
- Experience in e-commerce, retail, FMCG or other high-volume transactional businesses is strongly preferred.
- Demonstrated ability to independently own reconciliation and month-end accounting processes.
- Strong hands-on experience with
- MISA and Vietnamese VAT e-invoicing requirements.
- Good understanding of Vietnamese accounting and tax documentation requirements, including
- Decree 123/2020/ND-CP and relevant amendments.
Advanced Excel skills, including
Pivot Tables
XLOOKUP / VLOOKUP
- SUMIFS
- Data cleaning and reconciliation
- Working with large transaction and order datasets
- Strong analytical and problem-solving skills with the ability to investigate discrepancies through to root cause.
- Excellent attention to detail and a strong sense of accountability.
- Able to work independently, prioritize month-end deadlines and manage multiple stakeholders.
- Fluent Vietnamese.
- Business-level English for reporting, meetings and communication with regional management.
- Nice to Have
- Experience reconciling TikTok Shop, Shopee or other marketplace Seller Center reports.
- Experience reconciling COD settlements from logistics or 3PL providers.
- Experience working with outsourced accounting firms during monthly and annual closing.
- Experience supporting external audits.
- Experience improving reconciliation processes or developing accounting controls in a growing business.
- Experience coaching or reviewing the work of junior accounting staff.
- Working Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
Alternating Saturdays (every other Saturday off)
Sunday
- Off
- Scheduled days off may occasionally be rotated to support major campaign periods, including Mega Sale events, Brand Campaign Days and other key promotional activities.
Nhà tuyển dụng HORIZON VENTURE VIETNAM COMPANY LIMITED
HORIZON VENTURE VIETNAM COMPANY LIMITED
Tập đoàn Horizon xây dựng các thương hiệu hàng đầu về giấc ngủ và sự thoải mái tại Thái Lan và Đài Loan. Chúng tôi đang tiếp cận thị trường Việt Nam với chiến lược ưu tiên TikTok và đang tìm kiếm Host Livestream cho các sản phẩm của thương hiệu chúng tôi trên TikTok Live tại Việt Nam.
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