Tuyển dụng Sales Support/Sales Administrator tại Hồ Chí Minh

• Prepare and extract hotel production reports, including monthly sales and performance reports.
• Update hotel promotions, room rates, and related information in the system accurately and on time.
• Register and set up new partner hotels in the system, including hotel information, room types, rates, policies, and other relevant details.
• Process customer and hotel partner orders and requests via email or phone.
• Check and verify the accuracy of booking information, rates, orders, and invoices.
• Contact customers and hotel partners to obtain missing information, clarify requests, and respond to inquiries.
• Maintain and regularly update sales, customer, and hotel partner records.
• Provide administrative and operational support to Sales Managers in their daily activities.
• Work closely with the Operations team to investigate and resolve booking, rate, and system-related issues.
• Collect and communicate customer feedback to relevant internal departments.
• Monitor sales performance against assigned targets and report significant deviations or issues to the Sales Manager.
• Keep up to date with new hotel products, promotions, system features, and company services.
• Perform other sales support and administrative tasks as assigned by the manager.

Yêu cầu công việc

• Previous experience as a Sales Administrator, Sales Support, Sales Coordinator, or in a similar position.
• Good knowledge of MS Office, especially Microsoft Excel.
• Understanding of sales performance metrics and basic sales reporting.
• Strong organizational and multitasking skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple tasks and work effectively under strict deadlines.
• Good communication and coordination skills with customers, hotel partners, and internal departments.
• Proactive, responsible, and able to work independently as well as in a team.
• Good problem-solving skills and a service-oriented mindset.
• A degree or certification in Marketing, Sales, Business Administration, Hospitality, or a related field is an advantage.
• Experience in the hotel reservation, front office, hotel sales, or travel industry is preferred.
• Experience using PMS or hotel reservation systems is a strong advantage.
• Experience working with hotel rates, promotions, room types, and hotel partner information is a plus.
• Korean or English language skills are preferred.
• Experience working in a fast-paced, international, or technology-driven environment is an advantage.

Quyền lợi được hưởng

• Competitive salary – Negotiable based on qualifications and experience.
• 13th-month salary and annual salary review according to company policy.
• Annual health check-ups.
• Various company activities, including Company Trips, Team Building, Employee Care, and other employee engagement programs.
• Friendly and supportive management.