Tuyển dụng Regulatory Affairs & Sales Administrator tại Hồ Chí Minh

Responsible for end-to-end sales order processing, operational coordination, regulatory affairs, and import compliance. Ensure accurate records in SAP and Easy Invoice, efficient operations, and continuous process improvement.

Key Responsibilities

• Coordinate regulatory requirements for importing flavour ingredients and food-related products, ensuring documentation complies with applicable Vietnamese regulations.

• Review sales and purchasing contracts, including commercial terms, payment conditions, delivery obligations, product specifications, and documentation requirements. Identify discrepancies and potential risks.

• Manage customer orders in Vietnam from receipt through fulfilment, ensuring accurate and timely processing in SAP.

• Provide administrative and operational support to customers and Sales Managers. Respond to enquiries and resolve order and delivery issues.

• Work with the Sales team, logistics teams in Singapore and Germany, Finance, customers, and logistics partners to ensure smooth shipments and on-time deliveries.

• Prepare and manage import and export documents, including invoices, packing lists, Bills of Lading or Air Waybills, Certificates of Origin, Form D, import licences, and other required regulatory documents.

• Track customs clearance, shipment status, outstanding orders, and delivery schedules. Escalate issues when necessary.

• Maintain accurate customer, order, shipment, and invoice records in SAP, Easy Invoice, and other company systems.

• Follow company policies and procedures and comply with applicable Vietnamese laws and regulations.

Yêu cầu công việc

• 2–3 years of experience in Regulatory Affairs, sales administration, customer service, order processing, logistics, or a related field.

• A diploma or degree in Business Administration, Logistics, Supply Chain Management, or a related field.

• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Experience with SAP or other ERP systems is a plus.

• Good written and spoken Vietnamese and English.

• Understanding of order fulfilment, logistics, import and export procedures, and customs documentation.

• Strong communication, coordination, organisational, and problem-solving skills.

• Attention to detail, a customer-focused mindset, and the ability to manage multiple priorities.

• A proactive, responsible approach and the ability to work effectively with cross-functional teams.

Quyền lợi

• Thưởng: Theo quy định công ty