Quality Manager

1. Quality Management System Deployment

• Establish, deploy, and maintain management systems in accordance with:

o ISO 9001 (Quality Management)

o ISO 22000 / FSSC22000 (Food Safety)

o GMP, 5S, BRC, SMETA, ECOVADIS

• Ensure full compliance with the latest international and national regulations for foodcontact materials, including but not limited to:

o U.S. Food and Drug Administration (FDA)

o European Union Framework

o Commission Regulation (EU) 2025/

Internal Use - Confidential

o Commission Regulation (EU) 2025/2240

o Regulation (EU) 2024/3190

o Vietnamese National Regulations

• Develop and implement quality standards, procedures, and work instructions

(SOPs, WIs, QC Standards) for all stages of coated and printed metal

products and metal packaging products.

• Ensure full compliance with customer requirements, industry standards, and legal regulations for both food and industrial packaging.

2. Product Quality Control – Incoming, In-Process, and Final

a) Incoming Raw Materials (IQC)

• Establish Raw Material Specifications for all critical inputs:

o Tinplate and TFS (tin-free steel): thickness, hardness, temper, tin

coating weight, surface roughness, flatness, and oil content.

o Printing inks (solvent-based, UV-curable, heat-resistant): viscosity,

fineness, colour strength, drying time, adhesion, and heat/chemical

resistance.

o Coatings (internal and external – epoxy, polyester, acrylic, etc.): solids content, viscosity, pH, cure profile, adhesion, corrosion

resistance, and organoleptic properties (for food contact).

o Solvents and surface treatment chemicals: purity and effect on

adhesion.

• Evaluate, approve, and monitor supplier quality performance; handle supplier

non-conformances with robust CAPA.

b) In-Process Quality Control (IPQC) – Coating Line

• Define control plans for the coating (lacquering) process:

o Monitor wet/dry coating thickness (using magnetic or eddy-current

gauges).

o Test adhesion via cross-hatch tape test and bend/cupping tests.

o Check surface hardness (pencil test), gloss, colour uniformity, and

scratch resistance.

o Verify impact resistance and forming behaviour.

o Monitor curing oven profile (temperature and dwell time) to ensure

complete polymerisation.

c) In-Process Quality Control (IPQC) – Metal Offset Printing

• Set up stringent quality checks for the metal decorating (offset printing)

line: Internal Use - Confidential

o Colour control: use spectrophotometer to measure ΔE (CIE Lab)

against approved Pantone/CMYK standards.

o Print definition: inspect dot sharpness, register accuracy, and

uniformity using magnifiers and gauges.

o Ink adhesion: cross-cut and tape tests on printed surfaces.

o Resistance tests: heat resistance (for retortable cans), chemical

resistance, and scratch/abrasion tests.

o Common defect detection: hickies, streaks, scumming, ghosting,

misregistration, plate/blanket wear, and surface scratches.

o Monitor plate and blanket quality before and during printing.

d) In-Process and Final Quality Control – Forming (Can Making)

• Implement inspection criteria for welding, beading, flanging, and sealing:

o Weld seam strength and integrity (for resistance-welded or cemented

seams).

o Dimensional accuracy (diameter, height, ovality).

o Mechanical tests: peel test, burst test, drop test, and pressure resistance

(for beverage/beer cans).

o Surface quality after forming: no coating/print damage, no scratches.

o Leak tightness and seal integrity (for food cans and closures).

e) Laboratory Operations & Advanced Testing

• Manage the QA/QC laboratory, establishing and maintaining test methods for:

o Adhesion (pull-off, cross-cut, and tape).

o Hardness (pencil, Buchholz).

o Gloss measurement.

o Film thickness (magnetic/eddy-current).

o Chemical resistance (to acids, alkalis, solvents, and food simulants).

o Organoleptic testing (odour and taste panels for food-contact packaging;

GC-MS if available).

o Accelerated corrosion testing (salt spray).

o Bend and cupping tests for formability.

• Analyse QC data using Control Charts, Pareto, Cpk/Pp to evaluate trends,

risks, and trigger preventive actions.

• Make acceptance/rejection decisions for incoming materials and finished

goods.

3. Customer Complaint Management & Continuous Improvement

Internal Use - Confidential

• Receive and investigate customer complaints using 8D, 5 Whys,

Fishbone combined with in-depth technical analysis (coating, printing, or forming root causes).

• Lead the implementation of Corrective and Preventive Actions (CAPA) for both internal and customer-related issues.

• Promote a quality culture and drive Kaizen, PDCA, and TPM Q-Pillar initiatives to achieve zero-defect objectives.

• Coordinate with R&D and Production in New Product Introduction (NPI), new

material trials, and new process validation.

4. System Development, Training & Audit

a) Quality Training & People Development

• Promote quality awareness throughout the organisation.

• Develop and deliver technical training programs for operations teams (from

production to sales) to enable ownership of product quality.

• Recruit, train, evaluate, and develop the QA/QC team, building deep technical

capability in metal printing, coating, and can-making technologies.

• Create specific training modules on:

o Coating and printing defect recognition.

o Use of QC instruments and test methods.

o Root cause analysis and problem-solving tools.

b) Audit & Compliance

• Lead internal audits, supplier audits, and preparation for external

certification/surveillance audits.

• Manage QMS documentation (version control, distribution, archiving).

• Ensure compliance with all legal regulations on product quality, food safety (where applicable), and product labelling.

• Stay updated on new industry and market standards (e.g., EU Packaging Directive, REACH, etc.) and implement necessary changes.

5. Supplier & Incoming Material Management

• Establish quality standards and technical requirements for all raw materials

(detailed in section 2a).

• Evaluate, approve, and monitor supplier quality performance.

• Manage supplier-related non-conformances and drive corrective actions.

6. Reporting & KPIs

• Prepare and submit periodic quality reports (daily/weekly/monthly) to COO and BOD, including: Internal Use - Confidential

o Key performance indicators (defect rate, scrap rate, customer complaint

ratio).

o Process capability indices (Cpk/Pp) for critical parameters (coating

thickness, colour deviation, can dimensions).

o Trend analysis by production stage (coating, printing, forming).

o Summary of non-conformances, CAPA status, and audit results.

o Retention sample test results and stability data.

7. Budget & Laboratory Management

• Prepare and manage the operating budget for QA/QC and Laboratory.

• Propose investments in new testing equipment, inspection tools, and quality

management software.

• Optimise laboratory efficiency and resource utilisation.

8. R&D & Product Development Support

• Collaborate with R&D to evaluate new inks, coatings, and substrate materials

(including low-migration inks for food safety, BPA-free internal coatings, and

environmentally friendly alternatives).

• Participate in NPI by designing validation plans (including mechanical, chemical, and food-safety tests) and assessing manufacturability at scale.

• Monitor product quality and manufacturing performance to propose continuous improvement solutions (formulation, process, or raw material changes).

• Control R&D costs to ensure economic efficiency while fostering innovation.

9. Other Duties

• Perform other tasks as assigned by the COO and Board of Directors.

• Minimum 5–7 years of proven experience in a quality management or seni

Yêu cầu công việc

• Minimum 5–7 years of proven experience in a quality management or senior QA/QC role within the metal packaging, metal decorating, or can-making industry.

• Hands-on experience with coating, offset printing on metal, and forming

processes (2-piece or 3-piece can manufacturing) is advantage.

• Deep knowledge of non-destructive testing (NDT) methods and instruments used for metal packaging (thickness gauges, adhesion testers, colour spectrophotometers, etc.).

• Proven track record of successfully implementing Quality Assurance

programs and driving continuous improvement (TPM, Six Sigma, Kaizen).

Internal Use - Confidential

• Experience working with international customers (FMCG, dairy, paint, chemical) and handling their factory audits/quality requirements.

• Certifications in Six Sigma Green/Black Belt or Quality Auditor are a strong plus.

• Strong leadership, analytical, and problem-solving skills; proficiency in English is desirable.

BENEFITS

• Competitive salary (negotiable), with attractive year-end bonus based on company and individual performance.

• Strong career advancement and development opportunities for high-performing employees.

• Dynamic and progressive working environment.

• Opportunities to interact and build relationships with domestic and international partners.

• Company shuttle bus from Ho Chi Minh City.

JOIN US IF YOU ARE

• Passionate about implementing and deploying Quality Management Systems in manufacturing plants – especially in the complex field of metal packaging.

• Possess a strong “Continuous Improvement – Quality Makes the

Difference” mindset.

• Enthusiastic about coating, printing, and can-making technologies, and always eager to learn new trends (eco-friendly coatings, UV/LED inks, etc.).

• Systematic, detail-oriented, and capable of translating international technical standards into practical shop-floor instructions.

• Willing to work hands-on on the factory floor to fully understand every quality variable.

Quyền lợi

• Thưởng: Thu nhập hấp dẫn, cạnh tranh theo năng lực
• Chăm sóc sức khoẻ: Các chế độ bảo hiểm theo quy định pháp luật
• Khác: Môi trường làm việc năng động, chuyên nghiệp, nhiều cơ hội phát triển