Tuyển dụng Program Management Administrator tại Quảng Ninh

- Work closely with customers (or internal customers) to ensure forecasts, purchase orders, and delivery requirements are received and managed on time.

- Process order acknowledgements, create and manage sales orders, perform margin checks, and coordinate delivery schedules with internal teams.

- Maintain customer data and documents in ERP systems and customer portals.

- Analyze forecast trends and monitor purchase-order pull-ins, push-outs, and demand changes.

- Coordinate shipments, returns (RMA), repairs, and logistics activities according to agreed schedules.

- Ensure all sales and program-management documentation complies with company procedures and quality-management requirements.

- Prepare reports, meeting minutes, action logs, and KPI updates for internal and internal customer reviews.

- Support continuous-improvement initiatives and perform other duties assigned by the Program Manager or Sales & Programs Manager.

Yêu cầu công việc

- Bachelor's degree in Business Administration, Engineering, Supply Chain, Operations Management, or a related field.

- 2+ years of experience in program coordination, project administration, customer service, order management, or commercial support.

- Experience in manufacturing, industrial engineering, electronics, mechatronics, or related industries preferred.

- Familiar with ERP systems, customer portals, forecasting, and order-fulfillment processes.

- Knowledge of ISO quality systems and customer-service practices.

Preferred Qualifications:

- Experience with SAP, Oracle, BAAN, Infor LN, or equivalent ERP systems preferred.

- Customer-focused and proactive;

- Collaborative team player;

- Analytical and detail-oriented;

- Cross-cultural communication skills;

- Commercial and business awareness.

- Fluent in English (written and spoken). Able to communicate effectively with customers and colleagues from different cultures.

- Team player with a solution-oriented mindset. Able to coordinate effectively across departments and international teams.

- Microsoft Office (Excel, Word, PowerPoint, Outlook).

Quyền lợi

• Thưởng: Theo quy định công ty