Tuyển dụng Operational Excellence 3PL Warehouse tại Hồ Chí Minh

1. Operational Improvement & Process Optimization

Lead site-wide continuous improvement initiatives across Inbound, Putaway, Pick/Pack, Shipping, Inventory, and Returns (Reverse Logistics).

Map current workflows using Value Stream Mapping (VSM) to identify bottlenecks, excessive travel time, and operational waste.

Organize and facilitate Kaizen events, 5S workplace optimizations, and root-cause problem solving sessions (5 Whys, Fishbone, A3).

Partner with floor management to re-slot high-velocity SKUs and optimize warehouse layouts to increase throughput.

2. Direct Leadership & Operations Director Support

Serve as the primary continuous improvement advisor to the Operations Director, presenting operational data, productivity trends, and cost-saving progress.

Deputize for site operations leadership during client audits, operational reviews, and daily management huddles.

Mentor and coach floor supervisors, team leads, and warehouse associates in Lean methodologies and standard work execution.

Direct change-management efforts on the floor during process modifications, WMS updates, or new client onboardings.

3. Performance Tracking, Data Analytics & SLAs

Track and report core 3PL metrics: Cost Per Unit (CPU), Dock-to-Stock cycle time, Pick/Pack rates, On-Time In-Full (OTIF), and Inventory Accuracy (IRA).

Build and maintain daily visual management boards (SQDCP) and operational performance dashboards.

Analyze daily WMS throughput data and labor efficiency to assist the Operations Director with capacity modeling and labor planning.

Identify recurring order errors or SLA misses and implement poka-yoke (mistake-proofing) controls to prevent reoccurrence.

4. Client Onboarding & Cross-Functional Alignment

Support the operational setup and workflow design for new client onboardings and seasonal volume spikes.

Collaborate with Inventory Control, IT/WMS administrators, and EHS (Safety) leads to resolve operational friction points.

Audit compliance with account-specific client SLAs and standard operating procedures (SOPs).

Experience: 6–7 years of experience in 3PL, warehousing, or contract logistics operations, with at least 2–3 years spent leading process improvement projects or supervising warehouse teams.

Education: Bachelor’s degree in Supply Chain Management, Industrial Engineering, Logistics, or Operations Management (or equivalent practical experience).

Certifications: Lean Six Sigma Green Belt required (Lean/5S practitioner experience preferred; Black Belt not required).

Technical Skills

• Solid working knowledge of enterprise Warehouse Management Systems (WMS) (e.g., Manhattan, Blue Yonder, HighJump, SAP EWM, or mid-tier equivalents like Logiwa or 3PL Central).
• Advanced proficiency in MS Excel (Pivot Tables, VLOOKUPs/XLOOKUPs, data visualization) and process mapping software (Visio or similar).
• Hands-on mastery of practical Lean tools (5S, Gemba Walks, VSM, Root Cause Analysis, Kanban).

Core Competencies

• Pragmatic, hands-on problem solver with a strong floor presence in high-velocity warehouse environments.
• Clear communication and stakeholder management skills—able to present findings to the Operations Director while effectively coaching floor operators.
• Strong familiarity with mid-sized 3PL operational dynamics, multi-tenant billing models, and client SLA management.