Tuyển dụng L&D Executive - FO tại Hồ Chí Minh

JOB SUMMARY

Do you have a passion for the hotel industry and a natural gift for inspiring others? Are you the kind of person who finds joy in helping people learn and grow? If you love sharing knowledge, building confidence, and traveling to exciting new places, then this is the perfect role for you!

RESPONSIBILITIES

1- Assist with Designing and Implementing Training Programs

• Develop and implement effective training programs
• Ensure staff members are equipped with necessary knowledge and skills
• Evaluate and continuously improve training programs
• Create professional and accessible training materials

2- Conduct On-the-Job Training for Front Office Department

• Provide hands-on training and coaching to the front office team
• Focus on both technical skills and soft skills
• Ensure excellent guest service delivery
• Monitor and support knowledge application in practice

3- Train Orientation Classes for Newcomers

• Lead orientation sessions for new employees
• Ensure they feel welcomed and comfortable
• Equip them with necessary skills during two-month probation
• Support integration into the new work environment

4- Travel to New Hotel Locations Across Vietnam

• Support new hotel openings at different locations
• Build and train front office teams from the ground up
• Ensure consistency in service quality
• Transmit brand culture and standards

Yêu cầu ứng viên

• At least 3 year of experience in the Front office department within the hotel industry
• Fluent in English, both written and spoken
• Willingness to travel to different locations across Vietnam
• Proficiency in Microsoft Office
• Strong communication and interpersonal skills
• A proactive, positive attitude with a focus on growth and continuous improvement

Quyền lợi được hưởng

• 13th-month salary.
• Annual Performance Review and Bonus
• Employee discount.
• Provide budget for Laptop purchasing.
• Social insurance: in accordance with the Social Insurance Law and Premium Health insurance.
• Other allowance (Team bonding, birthday, marriage,...).
• Working in a dynamic and professional environment.