Tuyển dụng IT Manager (English Fluent) tại Hồ Chí Minh

1. IT Operations & Governance

• Oversee end-to-end IT operations across all office locations
• Establish clear IT governance, roles, responsibilities, and escalation mechanisms
• Ensure timely incident reporting, coordination, and resolution for major IT issues
• Provide regular IT status, risk, and improvement reports to management

2. Infrastructure & Service Management

• Manage corporate network (LAN/WAN/VPN), servers, cloud resources, endpoints, and collaboration tools
• Ensure office and production environments meet business SLA requirements
• Own IT asset lifecycle management (procurement, deployment, inventory, retirement)
• Manage external vendors and service providers

3. Information Security & Compliance

• Implement and maintain IT security and compliance controls required for business lines
• Support internal audits, customer reviews, and compliance assessments
• Define and enforce IT security policies, incident response plans, and awareness programs
• Ensure proper access control, identity management, and data protection

4. Team Leadership & Development

• Lead and manage IT teams across multiple offices
• Set clear performance objectives and accountability mechanisms
• Improve execution, professionalism, and internal service credibility of the IT function
• Build standardized processes to reduce dependency on individuals

5. Cross-functional & International Communication

• Work closely with business, compliance & security, operations teams and other functional teams
• Communicate effectively in English with oversea leadership team
• Translate and report technical issues into structured, business-oriented updates for non-technical stakeholders

Yêu cầu ứng viên

1. Qualifications

Required

• Bachelor’s degree or above in Computer Science, Information Systems, or related fields
• 8+ years of IT experience, including 3–5 years in an IT Manager or equivalent role
• Proven experience managing IT for multi-site or mid-to-large organizations (500+ employees)
• Strong written and spoken English skills

Technical & Professional Skills

• Solid foundation in networking, systems, and enterprise IT environments
• Familiarity with ITSM processes (Incident, Problem, Change Management)
• Hands-on experience with information security and compliance in international service environments
• Cloud platform experience (e.g., Microsoft Azure) is a strong plus

Leadership & Personal Attributes (Critical)

• Strong ownership mindset and risk awareness
• Proactive, structured, and execution-driven
• Able to lead teams with authority and credibility
• Comfortable working under high standards and client scrutiny

2. Ideal Candidate Profile

• Owns problems end-to-end and escalates issues promptly
• Thinks beyond daily tasks with a company-wide perspective
• Drives action without constant follow-up
• Maintains professionalism in a high-compliance, high-expectation environment

Quyền lợi được hưởng

• Salary at 100% during the probationary period
• 90% contribution of the gross salary to social insurance
• 20 days leave (12 days of annual leave and 8 days of sick leave)
• Full work equipment will be provided
• Annual Health Checkup
• Activities: Birthday party, Employee engagement