Internal Sales Team Auditor/Kiểm soát nội bộ Sales Team (Chinese & English)

请帮忙安排以下两名人员招聘
1
、销售支持专员（内审）
：岗位职责
销售业务合规内审：
负责快递、物流业务销售环节的日常内审与专项检查，识别业务操作中的违规及潜在风险；
重点审核异常低价、越权报价、违规折扣、特殊账期、异常合同条款、未授权业务承诺等情况；
检查销售业务是否按照公司价格、合同、授信、结算及业务审批制度执行。
销售行为规范内审：
对销售人员客户开发、报价、合同签署、客户维护、业务交接等行为进行合规检查；
识别虚假客户、虚假业绩、客户归属争议、抢客/撞客、违规承诺、利益冲突等不规范销售行为；
对销售人员违反公司制度、业务流程及职业行为规范的情况进行调查、核实与记录。
销售数据及异常业务核查：
定期分析销售价格、收入、货量、毛利、折扣、应收账款等数据，识别异常业务及高风险客户；
针对低毛利/负毛利、价格异常、业务量异常、应收异常等情况开展专项核查；
建立销售风险预警及异常业务跟踪机制。
问题整改与闭环管理：
对内审发现的问题形成审计报告及整改建议，明确责任部门、责任人及整改时限；
持续跟进整改结果，对重复发生及重大违规问题进行升级反馈；
定期总结典型违规案例，推动销售管理制度及业务流程优化。
销售合规体系建设：
协助建立和完善销售合规管理、业务内审及风险控制机制；
梳理销售业务风险点，建立销售内审检查清单及风险案例库；
配合开展销售合规培训和案例宣导，提升销售团队合规经营意识。
任职要求
大学及以上学历，物流、市场营销、财务、审计、工商管理等相关专业优先；2年以上快递、物流、供应链、货代等行业工作经验，有销售管理、销售运营、内审、风控或合规经验优先；熟悉快递物流行业销售流程，包括客户开发、报价、合同、授信、结算、应收等业务环节；具备较强的数据分析、问题识别及风险判断能力，能够通过业务数据发现异常；原则性强，具备良好的沟通协调能力，能够独立推动违规问题调查及整改闭环；熟练使用Excel及常用办公软件，具备数据分析能力；具备良好的中文及英文沟通能力，能够使用中文、英文开展日常工作沟通及业务资料处理。
1. Sales Compliance Internal Audit:
Conduct daily internal audits and targeted inspections of sales activities within express delivery and logistics operations to identify non-compliance and potential risks;
Focus on auditing irregularities such as abnormally low pricing, unauthorized quotations, non-compliant discounts, special payment terms, unusual contract clauses, and unauthorized service commitments;
Verify that sales activities adhere to company policies regarding pricing, contracts, credit limits, settlement, and business approval processes.
2. Sales Conduct Internal Audit:
Conduct compliance checks on sales personnel regarding activities such as client acquisition, quoting, contract signing, client maintenance, and business handovers;
Identify irregular sales behaviors, including fictitious clients or performance figures, disputes over client ownership, client poaching or overlap, unauthorized promises, and conflicts of interest;
Investigate, verify, and document instances where sales personnel violate company policies, business processes, or professional conduct standards.
3. Sales Data and Anomaly Verification:
Periodically analyze data—such as sales prices, revenue, shipment volumes, gross margins, discounts, and accounts receivable—to identify anomalous transactions and high-risk clients;
Conduct targeted investigations into issues such as low or negative gross margins, pricing anomalies, volume irregularities, and accounts receivable discrepancies;
Establish mechanisms for sales risk early warning and the tracking of anomalous transactions.
4. Issue Rectification and Closed-Loop Management:
Compile audit reports and rectification recommendations based on audit findings, clearly defining responsible departments, individuals, and deadlines;
Continuously monitor rectification outcomes and escalate issues involving repeat offenses or major violations;
Periodically summarize typical cases of non-compliance to drive the optimization of sales management policies and business processes.
5. Sales Compliance System Development:
Assist in establishing and refining mechanisms for sales compliance management, internal business audits, and risk control;
Identify risk points in sales operations and develop internal audit checklists and a database of risk-related case studies;
Support sales compliance training and the dissemination of case studies to enhance the sales team's awareness of compliant business practices.
Requirements:
Candidates must hold a bachelor’s degree or higher; majors in Logistics, Marketing, Finance, Auditing, Business Administration, or related fields are preferred.
At least 2 years of work experience in the express delivery, logistics, supply chain, or freight forwarding industries is required; experience in sales management, sales operations, internal audit, risk control, or compliance is a plus.
Candidates should be familiar with sales processes in the express logistics industry, including client acquisition, quotation, contracting, credit granting, settlement, and accounts receivable management.
Strong capabilities in data analysis, problem identification, and risk assessment are essential, with the ability to detect anomalies through operational data.
Candidates must demonstrate strong adherence to principles and excellent communication and coordination skills, and be capable of independently driving investigations into non-compliance issues and ensuring the closure of corrective actions.
Proficiency in Excel and standard office software is required, along with data analysis skills. Excellent communication skills in both Chinese and English are necessary for conducting daily work and handling business documentation in both languages.
Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Quản lý điều hành, Bán hàng / Kinh doanh
Kinh nghiệm: 2 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh