Tuyển dụng Delivery Manager (Global Markets) tại Hồ Chí Minh

• Define organizational structures, roles, and responsibilities for new delivery teams from the ground up.

• Lead recruitment, onboarding, and mentoring to ensure both technical excellence and cultural alignment with global client standards.

• Implement best practices in performance measurement and professional development to foster a high-performance environment.

• Manage capacity planning and resource allocation to meet fluctuating project demands efficiently.

• Serve as the main point of contact for project portfolios with stakeholders in Australia, North America, and Europe.

• Ensure seamless operational communication across different time zones, maintaining high levels of client satisfaction and loyalty.

• Translate complex market-specific requirements and global client feedback into actionable operational plans.

• Support the Business Development team in "Pre-sale" activities, identifying opportunities to expand current contract scopes.

• Work closely with Sales to cultivate long-term strategic partnerships and provide technical/operational expertise during the proposal phase.

• Oversee the full project lifecycle, ensuring delivery is on time, within budget, and meets the highest quality standards.

• Tailor Agile/Scrum methodologies for globally distributed teams.

• Proactively identify project risks and implement mitigation strategies before they impact delivery.

• Monitor critical KPIs related to efficiency, quality, and financial performance.

Yêu cầu công việc

• Bachelor’s degree in Computer Science, Software Engineer or a related field

• Minimum 1+ years of employment experience in Vietnam (with Expat)

• Minimum 1+ years of professional experience within the Vietnam market.

• Minimum 1+ years of experience specifically as a Delivery Manager in the IT industry.

• Demonstrated experience in building and leading technology teams (e.g., successfully scaling from 0 to 15+ resources).

• Significant experience managing delivery programs for clients in Developed Markets, with a deep understanding of Western cultural and operational nuances.

• Experience contributing to Pre-sale activities and business development within a client-services context.

• Master-level knowledge of Agile and Waterfall project management.

• Exceptional negotiation and executive-level presentation skills in English.

Quyền lợi

• Thưởng: 13th month salary, Performance bonus
• Chăm sóc sức khoẻ: Premium Healthcare package insurance
• Nghỉ phép có lương: 16 days annual leave
• Đào tạo: Comprehensive Training Courses (Languages, Technical and Soft-skill)
• Hoạt động nhóm: Fun team activities and outings
• Xe đưa đón: Lunch and bus/ parking allowance
• Khác: Language Certificate allowance (TOIEC, IELTS and Japanese)
  Sponsored happy hour and sport clubs
  Comfortable workspace and friendly colleagues.