Tuyển dụng Coordinator Support (Customer Service team) P.01 - Dist 12 tại Hồ Chí Minh

Project Coordinator (IPMS) is responsible for

• Overall processing of the order: quotation, order creation, handover, follow up and payment
• Calculating the quotation prices, tracking quotation.
• Acting as main contact person for customer during quotation phase and project handling.
• Verification of incoming orders/ triggering approval workflow (if needed).
• Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team)
• Matching order to relevant incoming test samples (if needed).
• Reporting business activities to respective manager periodically.
• Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.
• Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer’s requirement.
• Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter.
• Carry out other specified duties and functions as directed by supervisor.
• Bachelor of Science in Chemistry or Bachelor of Economics.
• At least 01 year experience in administrative / coordination role and/or projects-related role.
• Experience at working both independently and in a team-oriented, collaborative environment is essential and dealing with high position people.
• Basic knowledge of ISO requirements procedures.
• Good command of both spoken and written English, MS office.
• Good communication, negotiation and customer service skills.
• Good time and project management skills.
• Good problem solving, statistic and analytical skills.