Tuyển dụng Content & Product Operations Specialist (AI Native Team) tại Hà Nội

The mission

We are building an AI social platform which is constantly putting something new in front of users — a short-form show, a social post, an app release. This role owns the operational work of making sure it lands: reaching the right audience, performing as intended, and turning what happens next into a clear signal for what we build or create next. You'll bring depth in either content & distribution or product & release operations — and use AI as your operating layer either way. Depending on the strengths we see across applicants, this posting may result in one or two hires.

What you'll own

This role covers two areas of ownership. You don't need both — strength in either one is exactly what we're looking for, and you'll work closely with whoever owns the other side.

If your strength is video editing, content creation & distribution:

- Develop concepts, scripts, visual direction, and short-form series starring avatars, tailored to specific markets.

- Prototype with AI image, video, audio, and editing tools; keep a quality bar that feels intentional, not generically "AI-made."

- Build workflows to spot emerging formats and sounds, generate variants quickly, and schedule distribution across note.com, Instagram, X, TikTok, the Twomi website, and PR TIMES.

- Design in-product participation loops — comments, Jump In prompts, remixes, creator challenges — that turn viewers into contributors.

- Measure views, retention, engagement, and follower growth; stop weak ideas early and scale strong ones.

If your strength is product & release operations:

- Run the end-to-end rollout for each app version: push notifications, website news, email, social channels, Help Center updates, and internal announcements.

- Own app-store optimization: keyword research, listing copy, screenshots, preview videos, and ranking experiments.

- Monitor daily downloads, weekly revenue, and operational health; investigate anomalies and bring the right people together quickly.

- Work with the Product Owner and BI team to turn user behavior and market signals into a sharper roadmap.

- Test releases with engineering before and after launch, document issues clearly, and close the loop.

And whichever side you're on, you'll also:

- Build and maintain small AI-assisted tools and automations that make the team faster — for content variation, reporting, QA, or research.

- Turn what you measure into a decision: scale a format, ship a fix, adjust the roadmap.

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Yêu cầu công việc

Who we're looking for

Required, whichever side you lean toward:

- Bachelor's degree in a relevant field (Marketing, Communications, Design, Media, Business, Economics, Information Systems, Engineering, Data, Operations, or related) — or equivalent evidence of capability.

- Strong working English, spoken and written; able to collaborate across Vietnam, Japan, and Singapore.

- High energy, high agency, and comfortable finding your way through ambiguity, with a builder mindset.

- Hands-on familiarity with AI tools and the curiosity to test new workflows quickly.

Plus depth in at least one of the following:

- Content & creative: visual communication, storytelling, audience insight, short-form social content, and hands-on use of AI image/video/audio tools.

- Product & analytics: structured problem-solving, comfort with metrics, spreadsheets, and dashboards, and managing multiple workstreams under time pressure.

Advantages:

- Strong academic performance or graduation from a highly selective university.

- Experience with Japanese audiences and internet culture (anime, manga, games, virtual creators, fandom communities).

- Prior experience in content strategy, brand/motion/video, social media operations, or growth marketing — or in app/product operations, QA, ASO, automation, or cross-functional project delivery.

Your first 90 days

- Ship one visible, repeatable win in your area — a content series with clear creative rules, or a release workflow the full team can trust.

- Build one AI-assisted tool or workflow that removes recurring manual work.

- Turn at least one signal — a trend, a metric, user feedback — into a decision, test, or recommendation.

Quyền lợi

• Thưởng: Salary at least 5.000.000
• Đào tạo: Support stamp for internship
• Hoạt động nhóm: Teambuilding, party,...