Chuyên Viên Bán Hàng Qua Điện Thoại (Tiếng Trung Giao Tiếp - Mandarin/Cantonese)

• Be responsible for pre-sales support for business customers.

• Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance (it includes inbound calls, outbound calls)

• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchases.

• Provide high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.

• Work closely with team members to solve problems together; maintain high efficiency under pressure.

Yêu cầu ứng viên

• Fluent in Chinese (HSK5/6) or Cantonese (Advanced level).

• Good English reading and writing skills, and proficient in using office software.

• Candidates with relevant experience in customer service or sales are preferred.

• Strong learning ability and excellent communication skills.

• Able to handle work pressure and complete tasks efficiently.

Quyền lợi được hưởng

• 90% contribution of the gross salary to social insurance.

• 20 days leave (12 days of annual leave and 8 days of sick leave)

• Full working equipment will be provided.

• Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.

• Activities: Birthday party, Employee engagement activities.