Tuyển dụng Business Analysis (Techcom Life) tại Hà Nội

JOB PURPOSE

The job holder is responsible for conducting research and analysis in order to create a detailed business analysis, outline problems, opportunities and solutions for a business. The job holder will identify all required data sources, internal and external to support targeted research, analysis and documentation. The job holder is expected to support data-driven business decisions and solutions.

KEY ACCOUNTABILITIES

A. Reporting and Documentation

- Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.

- Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.

- Suggest modification and improvement to business processes and frameworks for better efficiency.

- Participate in user testing and create documentation and user manuals for business.

B. Research and Analysis

- Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.

- Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.

- Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.

- Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data.

C. Managing Stakeholders

- Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.

Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered.

D. At Division: the key accountability will including:

- Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.

- Prepare and issue user manuals for technology products.

- Participate in direct training on products and technology features for IT support department and professional staff if necessary.

Yêu cầu công việc

Qualifications and Work Experience

- At least 8 years of relevant experience in a financial institution

- Extensive experience in researching and analyzing market trends and business processes

- Experience in working on multiple projects at one time

- Experience in writing SQL queries and using data visualization techniques and tools

- Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria

- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)

- Experience in Agile Product Development and has a strong understanding of Agile principles and practices and Scrum methodologies

- Experience working in Agile teams to manage digital transformation projects

- Bachelor's Degree or higher in a Technology or business management

Quyền lợi

• Thưởng: Thu nhập hấp dẫn, được hưởng đầy đủ các chính sách phúc lợi theo quy định của Techcombank
• Đào tạo: Được tham gia khóa đào tạo bài bản trước khi bắt đầu làm việc chính thức - Thường xuyên được tài trợ tham gia các khóa học nghiệp vụ chuyên nghiệp của Techcombank
• Hoạt động nhóm: Làm việc trong môi trường năng động, chuyên nghiệp có nhiều cơ hội thăng tiến