Tuyển dụng Air Customer Service Executive tại Hồ Chí Minh

Tasks and Responsibilities:

• Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements.

• Understand shipment process flows & systems, take corrective action to fix problems and improve continuously.

• Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight...

Yêu cầu công việc

Job Requirement:

• 1-3 years + relevant experience in freight forwarding industry.

• Possessing expertise in managing electronics accounts is an advantage

• Must be fluent in English, Chinese is a plus.

• High quality written and verbal communication skills

• Flexibility to adapt to change and thrive in a fast-paced environment.

• Dependability.

• Ability to multitask required.

• Attention to detail.

• Accurate and able to produce quality work.

• Proficient in...