Tuyển dụng Admissions Executive (Korean, English Fluent) tại Hà Nội

Admissions to our schools are a complex and involved process. We pride ourselves on providing personalized attention to each family and their individual hopes for their children. Every enquiry and visit is the future of our school. The Admissions Officer is a crucial role with a range of internal and external customers to deal with. Attention to detail and excellent administration skills are a must as is the highest level of professionalism to support the Admissions and Marketing strategy for driving attraction, recruitment and retention of students at ISP Vietnam.

Key responsibilities

• Actively recruit new students, particularly from Korean and expatriate markets, through feeder schools, business associations, expatriate communities, education fairs, and other recruitment activities (including occasional evenings and weekends).
• Develop and maintain strong relationships with education agents, referral partners, and community networks to generate student enrolments.
• Identify and secure new agent partnerships and referral channels within Korean and expatriate markets.
• Work closely with agents and partners to convert enquiries into enrolments and achieve recruitment targets.
• Work with the Admissions Manager and Admissions Team to achieve enrolment, conversion, and retention KPIs.
• Act as the primary point of contact for prospective expatriate families from enquiry through enrolment.
• Maintain positive and professional relationships with families throughout the admissions journey.
• Organise and conduct school tours and meetings for prospective families, ensuring a high standard of customer service.
• Process admissions applications, enrolment documentation, and student records accurately and in a timely manner.
• Follow admissions policies, procedures, and best practices, and participate in ongoing professional development.
• Provide regular market feedback and admissions insights to support marketing initiatives and student recruitment strategies.
• Collaborate effectively with internal and external stakeholders to maximise enrolment opportunities.
• Develop and manage relationships with existing and new education agents and referral partners, particularly within Korean and expatriate markets, to generate leads, drive enrolment, and achieve recruitment targets.

Yêu cầu ứng viên

• Bachelor's degree in Business, Marketing or related fields
• Fluent in Korean
• Fluent in English
• Excellent customer care skills
• Experience within a customer-centric, transaction-based administration process is an advantage.
• Education Admission experience is desirable.
• Experience of having worked as Sales within a service delivery sector
• Excellent communication, organizational & people skills at all levels
• Familiar with international education and have good understanding of the expat community in Vietnam

Quyền lợi được hưởng

•  Attractive salary (100% rate in probation)
• Health care package
• International working environment, modern equipment
• Lunch at school and other benefits (travel, health check...)