Tuyển dụng Academic Administration Coordinator tại Hồ Chí Minh

1. POSITION SUMMARY

• The Academic Administrative Coordinator provides comprehensive administrative and operational support to ensure the smooth and effective delivery of academic programs.
• The position coordinates academic activities, supports faculty members and students, manages academic documentation, and facilitates communication among academic departments, lecturers, students, and relevant stakeholders.
• The successful candidate should be highly organized, detail-oriented, proactive, and capable of managing multiple tasks in a dynamic academic environment.

2. KEY RESPONSIBILITIES

A. Academic Program Administration

• Coordinate the day-to-day administrative operations of assigned academic programs.
• Prepare and maintain academic schedules, class timetables, examination schedules, and teaching plans.
• Coordinate course arrangements, classroom bookings, and academic resources.
• Monitor class operations and ensure academic activities are implemented according to approved schedules.
• Support the preparation of academic reports, teaching assignments, and semester plans.

B. Faculty and Lecturer Coordination

• Coordinate with local and international lecturers regarding teaching schedules, course materials, and academic requirements.
• Assist with lecturer onboarding and provide administrative guidance.
• Collect and manage teaching materials, syllabi, course outlines, and other academic documents.
• Coordinate lecturer availability and resolve scheduling conflicts.
• Support faculty meetings, workshops, and academic events.

C. Student Academic Support

• Respond to students' academic and administrative inquiries.
• Provide guidance on class schedules, course registration, examination arrangements, and academic procedures.
• Coordinate student attendance records, academic progress documentation, and course evaluations.
• Assist in handling student requests and academic-related issues.
• Work with relevant departments to ensure a positive student experience.

D. Academic Records and Documentation

• Maintain accurate and up-to-date academic records and databases.
• Prepare and process academic documents, forms, reports, and correspondence.
• Manage course files, lecturer profiles, student records, and teaching-related documentation.
• Ensure the confidentiality and accuracy of academic information.
• Support internal audits, accreditation activities, and quality assurance processes.

E. Academic Events and Operational Support

• Coordinate academic events, seminars, guest lectures, workshops, and orientation activities.
• Arrange logistics, venues, equipment, and supporting materials.
• Work closely with other departments to ensure effective academic operations.
• Identify operational issues and recommend improvements to administrative processes.

Yêu cầu công việc

3. QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in Business Administration, Education, English, or a related field. A Master’s degree is a privilege.
• English Proficiency: minimum of IELTS 6.5 or equivalent. Good command of written and spoken English; Ability to communicate effectively with international lecturers and students.
• Work Experience: At least 3 years of experience. Experience working in academic management, educational operations, university administration or an international education environment is an advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Comfortable working with databases, student information systems (SIS), and learning management systems (LMS).
• Strong documentation, reporting, and data management skills.
• The position requires the ability to work under pressure and availability to work on weekends when necessary.

4. KEY COMPETENCIES

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to multitask and prioritize competing deadlines.
• Proactive problem-solving and coordination skills.
• Strong service orientation and teamwork.

Quyền lợi

• Đào tạo:

  Potential opportunity to develop into a teaching role for candidates with strong capability and academic orientation.

• Khác:

  Professional and collaborative working environment.