Tuyển dụng 135124 - Application Engineer - Mechatronics

RGF's Client -

Japanese company in the field of electric drives and industrial robots

• is looking for

Application Engineer to responsible for delivering end-to-end technical support, root-cause warranty diagnostics for Inverter/ Servo systems, and motion control application engineering for OEM clients and system integrators to drive customer satisfaction and uphold brand equity.

Working Location

Xuan Dinh Ward, Hanoi

Monthly Salary

Negotiable

Job Responsibilities

• a. After-Sales Technical Service & Warranty Management (40%)
• Perform root-cause analysis (RCA) and diagnose hardware/software faults on Inverters (VFDs), Servo systems, and Motion Controllers at the service center or client sites.
• Execute repairs, board replacements (IGBT, power boards, control boards), load testing, and system commissioning.
• Prepare formal Technical Assessment & Warranty Reports for factory submission and prepare service/spare part replacement quotations for clients.
• b. Pre-sales, Field Support & Motion Control Application Engineering (40%)
• Assist OEM partners and System Integrators with parameter tuning, motion profiling, and positioning optimization.
• Troubleshoot on-site issues related to industrial communications protocols (EtherCAT, Mechatrolink, Modbus, Profinet).
• Collaborate with Sales Engineers to survey existing machinery setups and propose system upgrade solutions.
• c. Technical Training & Documentation (20%)
• Develop technical guides, quick-troubleshooting SOPs, and product application notes.
• Conduct product training sessions for channel partners, distributors, and key client maintenance teams.

Necessary Skill / Experience

• a. Education & Work Experience
• Education: Bachelor’s Degree or Higher Diploma in Electrical, Electronics, Automation, Mechatronics Engineering, or a related field.
• Experience: Minimum of 2 - 3 years of hands-on experience in Field Service, Technical Support, or Automation Systems Engineering.
• Technical Competency: Proven track record with industrial drives (Inverters/VFDs), AC Servo systems, PLC/HMI programming, and motion applications (e.g., flying shears, rotary cutters, packaging lines).
• Technical Skills: Proficient in reading electrical schematics; skilled in using diagnostic tools (Oscilloscopes, VOMs, Insulation testers).
• b. Skills & Key Qualifications
• Language Proficiency: English - Business Level (reading technical documentation & professional correspondence).
• Soft Skills: Strong analytical problem-solving abilities under pressure; excellent client-facing and stakeholder management skills.
• Other Requirements: Willingness to travel short-term for on-site client assignments.

Preferable Skill/ Experience

Knowledge of Japanese is a plus

Notice

Thank you for your interest in career opportunities at RGF. Suitable candidates will be contacted by our consultants at the earliest possible time. Your resume will also be kept in our system for consideration for other suitable opportunities in the future. Please kindly check your email regularly for the latest job updates from RGF!

Yêu cầu công việc

Necessary Skill / Experience

• a. Education & Work Experience
• Education: Bachelor’s Degree or Higher Diploma in Electrical, Electronics, Automation, Mechatronics Engineering, or a related field.
• Experience: Minimum of 2 - 3 years of hands-on experience in Field Service, Technical Support, or Automation Systems Engineering.
• Technical Competency: Proven track record with industrial drives (Inverters/VFDs), AC Servo systems, PLC/HMI programming, and motion applications (e.g., flying shears, rotary cutters, packaging lines).
• Technical Skills: Proficient in reading electrical schematics; skilled in using diagnostic tools (Oscilloscopes, VOMs, Insulation testers).
• b. Skills & Key Qualifications
• Language Proficiency: English - Business Level (reading technical documentation & professional correspondence).
• Soft Skills: Strong analytical problem-solving abilities under pressure; excellent client-facing and stakeholder management skills.
• Other Requirements: Willingness to travel short-term for on-site client assignments.

Preferable Skill/ Experience

Knowledge of Japanese is a plus

Notice

Thank you for your interest in career opportunities at RGF. Suitable candidates will be contacted by our consultants at the earliest possible time. Your resume will also be kept in our system for consideration for other suitable opportunities in the future. Please kindly check your email regularly for the latest job updates from RGF!