Tuyển dụng Senior Process Excellence - Warehouse, Shopee tại Hồ Chí Minh

1. Process & Initiative Ownership (Core)

Support the design, rollout, and optimization of warehouse process initiatives (IB, Picking, Packing, OB, Compliance).

Translate business objectives into clear process scopes, milestones, and success metrics.

Ensure new or improved processes are standardized and scalable across warehouses.

2. Cross-functional Coordination

Work closely with

• WH Operations teams (execution owners)
• Performance/Data teams
• Infra, Automation, Product/System teams
• Align timelines, assumptions, and resource needs across initiatives.
• Facilitate weekly / monthly reviews to ensure alignment and decision clarity.
• 3. Governance & Standardization
• Support and continuously improve Operation Excellence governance standards, including:
• Project templates
• Reporting formats
• Decision and escalation mechanisms
• Ensure initiatives follow clear RACI, ownership, and post-implementation review discipline.
• 4.  Business Impact & Continuous Improvement
• Track initiative outcomes against defined KPIs and ROI expectations.
• Highlight gaps between design intent and actual execution.
• Propose follow-up actions to stabilize, optimize, or scale successful solutions.

Yêu cầu công việc

3–5 years of experience in warehouse/ supply chain operations, Operation Excellence, or process/project role.

Strong process thinking and ability to structure complex problems.

Solid analytical skills; comfortable working with data and dashboards.

Good stakeholder management and cross-team communication.

High ownership, able to manage multiple initiatives in parallel.

Familiarity with project or collaboration tools (Excel, Slides, Jira, Smartsheet, or equivalent).