Tuyển dụng Retail Operations Manager (South Region) tại Hồ Chí Minh

OVERALL:

Oversee end-to-end operations across all Physical Presence sites and formats in Southern Vietnam, including Plazas, Centers, and Mini Centers in HCMC, Can Tho, An Giang, Dong Nai, Binh Duong, Tien Giang, and Kien Giang, ensuring operational excellence, service compliance, and exceptional customer experience across Registration, Ordering, Payment, and other service touchpoints.

KEY RESPONSIBILITIES:

1/ Physical Presence...

Yêu cầu công việc

• 10+ years of experience in Customer Service, Customer Experience, or Operations Management within Retail, F&B, or Hospitality, including 3–4 years leading large teams.
• Bachelor's degree or above in Business Administration, Hospitality Management, or a related field.
• Strong business acumen and financial management skills, including budgeting, cost control, and cash flow management.
• Excellent leadership, communication, interpersonal, influencing, and...