Project Management Office (PMO) Specialist - Service Delivery & Operations

Project Management

Support project planning, scope, milestones, timelines and deliverables.

Track project progress, risks, issues, dependencies and action items.

Coordinate project meetings, follow-ups and stakeholder communication.

Monitor UAT, go-live readiness and project closure.

Maintain project plans, RAID logs, status reports and documentation.

Support change and scope management.

PMO & Portfolio Management

Monitor the health and progress of multiple projects.

Support resource and capacity planning across Service teams.

Prepare weekly/monthly project and management reports.

Identify delivery risks, bottlenecks and resource conflicts.

Ensure PMO processes, templates and governance standards are followed.

Support continuous improvement of project management processes.

Cross-functional Coordination

Coordinate Business, Service, Product and Technology teams.

Track cross-functional dependencies and commitments.

Facilitate communication and escalate issues when required.

Yêu cầu

• 2+ years of experience in PMO, Project Management, Project Coordination, Delivery Operations or related roles.
• Strong understanding of project planning, scope, timeline, milestones, risks, issues, dependencies, resources and stakeholder management.
• Experience managing or coordinating multiple projects simultaneously.
• Strong organizational, analytical and problem-solving skills.
• Proactive in identifying risks and resolving project bottlenecks.
• Experience with project tracking, KPI reporting and documentation.
• Familiar with tools such as
• Jira, ClickUp, Monday.com, Asana, MS Project, Larksuite or similar.
• Good English communication skills.
• Nice to Have
• Experience in
• B2B SaaS, MarTech, Software, System Integration or Professional Services.
• Experience working with enterprise customers and cross-functional teams.
• Knowledge of
• Agile, Scrum, Waterfall or Hybrid project management.
• Experience with
• RAID logs, change control and project governance.
• PMP, CAPM, PRINCE2 or PSM certification.
• Good Excel/Google Sheets or BI reporting skills.

Quyền lợi

Compensation & Bonuses

• Competitive salary commensurate with ability; performance-based bonuses awarded annually and upon project completion.
• Allowances & Perks: Lunch and parking allowances. A comfortable workspace featuring a pantry stocked with snacks, tea, and coffee. Laptop provided for work.

Work Environment

Flexible working arrangements and various company benefits (team building, holiday celebrations, etc.).

Health

Annual general health check-up program.